SUMMARY The Line Cook is responsible for the preparation and presentation of meals for Red Mountain guests.   ESSENTIAL DUTIES AND RESPONSIBILITIES A.M. Specific Duties - Responsible for opening the kitchen, including unlocking walk-ins and storage areas, lighting all hot equipment, and setting up of line and prep areas. - Prepare assigned ala carte and buffet breakfast and lunch menu items in a timely, accurate and consistent manner. These items may include soups, sauces, salad dressings, side dishes, entrees, etc. including basic butchering and portioning of meats, poultry and seafood. - Utilize proper food storage - cold food cold, hot food hot. - Receive and properly stock and rotate food orders from purveyors. - Follow daily prep list to maintain established par levels. Prep one day ahead. - Pull frozen product in a timely manner in order to avoid shortages or sink thawing. - Break down and clean line, prep areas, and walk ins; change pans, stay organized and utilize product wisely. Responsible for preparation, rotation and presentation of all food in assigned station. - Maintain cleanliness and orderliness of walk-in refrigerators, freezers and dry storage.   P.M. Specific Duties - Responsible for preparation, execution and presentation of all assigned ala carte menu items in a timely, accurate and consistent manner. These items may include soups, sauces, salad dressings, side dishes, entrees, desserts etc. including basic butchering and portioning of meats, poultry and seafood. - Utilize proper food storage - cold food cold, hot food hot. - Follow daily prep list to maintain established par levels. Prep one day ahead. - Pull frozen product in a timely manner in order to avoid shortages or sink thawing. - Maintain cleanliness and orderliness of work station, walk-in refrigerators, freezers and dry storage. - Break down and clean line, prep areas, and walk ins; change pans, stay organized and utilize product wisely. - Responsible for nightly lock down of all walk-in refrigerators, freezers and dry storage. - Perform nightly kitchen safety check.   General Duties - Demonstrate a working knowledge of proper food preparation, storage, cooking techniques, nutritional guidelines and sanitation. - Working knowledge of all menu items. Red Mountain Job Description, Line Cook, Page 2   - Prepare foods and beverages for meals according to Red Mountain specifications and recipes. - Assist other Culinary Arts department members. - Complete any special assignments from Executive Chef or Executive Sous Chef. - Other duties may be assigned.

SUMMARY Performs preventative maintenance and emergency repairs throughout Red Mountain Resort in order to keep the property safe and in excellent repair.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Repair tasks as assigned, using general repair skills such as painting, filter replacement, light bulb replacement and repairs that require hand tools. - Troubleshoots repair needs. May be called upon to research electrical, plumbing, HVAC, IT systems, telephone system issues, that may require a simple reset or eventually a contractor to resolve. - Will move furniture in guest rooms, public spaces and banquet areas. - Cleans outdoor furniture, pool decks, sidewalks, vans and resort areas. - Expected to keep workspace clean and orderly. - Performs duties in a safe manner as trained. - Maintain and regulate chemicals in pools. - Deliver luggage to and from guest rooms as needed. - Transport guests as needed. - Assist other departments with their requests. - Demonstrate proficiency in Red Mountain Gold Star Standards. - Other duties may be assigned.    

SUMMARY The Hostess is responsible for facilitating food and beverage service to our guests in an expedient, professional and courteous manner in accordance with all Federal, state and local liquor laws and current health & sanitation regulations.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Collect and set up necessary equipment to perform job (complete opening and closing side-work). - Greet guests of the Canyon Breeze Restaurant in a warm and gracious manner and always provide excellent service with attention to every detail. - Attend to phone calls, guest inquiries, reservation requests, and seating assignments. - Make sure work area is sanitized with approved disinfectants and sanitizers regularly throughout shift - When necessary, assist with bussing duties on the floor. - Serve guests and internal employees in accordance with established standards. - Make sure work area is neat, clean and organized and is stocked and prepped for the next shift before leaving. - Properly handle all equipment and supplies (i.e. china, glass and silver). - Follow all current health and safety regulations, including wearing appropriate PPE and using properly labeled/designated disinfectant, wipes down all contact hard surface areas including tabletops, chair backs, door handles, countertops, door push plates, telephones, touch screens, pens, check presenter books, mop and broom handles, pitcher handles, salt and pepper shakers, server pagers etc, - Complete all opening and closing procedures. - Have complete knowledge and understanding of all Canyon Breeze food and beverage menus and daily specials. Be prepared to answer guests’ questions. - Demonstrate proficiency in Red Mountain Gold Star Standards. - Other duties may be assigned.

- Demonstrate your ability to be a team player. - Run food to table in a timely and efficient manner. - Set up and clear tables, stock all service stations and assist servers with table service to ensure total guest satisfaction. - Quickly clear dirty table settings and prepare table for resetting. - Promptly and consistently reset all service-ware as prescribed. - Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments. - Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary. - Practice "Teamwork" and "Clean as you go" policies. - Transport all dirty tableware from dining room to dishwashing area for proper cleaning. - Attend monthly departmental meetings. - Follow proper standards and etiquette for room service deliveries. - Memorize table numbers and seat numbers of the dining room and bar. - Follow opening & closing side work sheet for food runner position Demonstrate Superior Team Work Skills- this position interfaces with many different members of the team.

We are looking for a leader who is great with numbers, is highly analytical, an engaging personality and customer focused to join our team as the Director of Finance/Controller. The successful candidate for this role is detail oriented, is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.   The Director of Finance/Controller will lead and coordinate the Accounting Operations in the Resort to ensure accurate, timely and consistent reporting in accordance with policies and procedures, Federal, State and local laws and regulations.  This person will maintain control over income, expenses and the assets and liabilities of the property. Position is responsible for the daily operation of Payroll, Accounts Receivable, Accounts Payable, Income Journal, General Cashiering, Taxes and internal controls. This individual must possess a high level of Microsoft office suite skill.   Your role:   - Prepare and coordinate monthly forecasts and outlooks, including, but not limited to, quarterly reforecasts for owner and any similar reports. - Prepare budget forms and lead the completion of the budget packages. - Review financial reports in accordance with reporting calendars and ensure that all reports are submitted on a timely basis. - Provide guidance and supervision to all Finance/Accounting employees, and is expected to be able to perform such duties in case of absence.   - Prepare all other financial reports and analyses. - Prepare all year-end reports, including tax reporting packages. - Maintain the books of accounts and prepare monthly reports. - Prepare audit schedules and coordinate with external and internal auditors in the completion of their field work.   - Oversee payroll and labor management for all departments. - Ensure all company standards and procedures are followed as it relates to cash handling.

OBJECTIVE OF POSITION: Perform massages and body treatments in a safe and professional manner on guests.  The massage therapist will report directly to the Spa Manager. JOB RESPONSIBILITIES: 1. Perform massages and body treatments on guests using safe and professional techniques. 2. Maintain an ample inventory of all products necessary to perform all massages and body treatments including towels, sheets, disposable panties, etc. 3. Maintain a neat and orderly work area consistent with the high standards of the facility. 4. Assist in any and all ways in the spa when not scheduled to perform services. 5. Constantly maintain an up to date knowledge of the personal services performed. 6. Answer all question related to services performed and products used. 7. Perform other related services as assigned by manager. 8. Remain on time for work and appointments. 

SUMMARY The Catering Conference Manager will up-sell, plan and manage group business social and corporate catering groups, to include, but not be limited to, social, weddings, meetings and conference events. with all relevant profit driving components. In addition, the position will detail, service, and plan for the success of these events with collaboration of key departments to achieve maximum profitability and guest satisfaction.  The successful candidate will be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.   ESSENTIAL DUTIES AND RESPONSIBILITIES - You will oversee the coordination of group events in SalesForce, being the point of contact for the group who requires meeting, catering and event space. - You will help to set and deliver resort service standards for events, overseeing and participating in the setup of events with the food and beverage and maintenance departments. - You will work closely with the Sales teams to build relationships with area businesses, associations and SMERF entities to develop the catering only segment to support the revenue goals of the resort. - Primary contact for groups interested in day activities or special group events added onto a group stay and package. This includes contacting group leaders to offer Red Mountain additional services, and up-sell resort opportunities via telephone and email. This may include scheduling meetings and luncheons, making spa appointments, scheduling group hikes, off-site excursions, coordinating weddings and other group events from several menu of resort offerings. - Create and send contracts for client agreement on group/banquet events on a timely basis in order to distribute BEO (Banquet Event Orders) 14 days in advance of group arrival to resort departments. - Review and prepare invoicing for accuracy and presentation to client, post event and collection of monies due. - Perform the following in Sales Force system:  Add inquiries, Check availability of Space,   Add Contacts, Add Bookings, create BEO’s.  Produce reports of Daily Events and BEO’s for property distribution. - Follow up on Activities in Sales Force, such as calls, BEO guarantees, sending Thank you notes to clients after functions.   - Coordinate the meeting space calendar for all in house functions at Red Mountain, (Group, Guest programming, Internal meetings), and coordinates with maintenance/culinary/housekeeping to ensure that set-up is to standard. - Run weekly BEO meetings. - Work with recreation and wellness departments to create and sell activities in addition to Food & Beverage offerings. - Professional telephone conduct, with the ability to establish trusting relationship with client by contacting them on a timely basis. - Distribute BEO’s at least (14) working days in advance of a group’s arrival to appropriate departments and staff. - Work with the Red Mountain team to create “over the top” experiences for groups. Expected to understand meeting room and banquet capacities and setups, knowledgeable of the restaurant capacity/capability and Audio Visual (AV) capabilities of the property, knowledgeable of all group event capabilities across the property such as Spa, Outdoor Recreation, Special Programming, Health and Fitness, and transportation in order to create events that allow Red Mountain to produce efficiently and pleasing to the guest. - Monitors Service & Setup Standards are being met at all times.Welcome’s clients at start of the event and check-in with clients periodically throughout event/function.  Assist in introduction/hand off to culinary point person for event/function.    - Work with assigned team for set-up/tear-down/refresh rooms. Monitor meeting rooms and functions to ensure they are set at least 30 minutes before the first guest arrives.  Service and set-up standard are to include the standard amenities. - You will provide input to food and beverage team for Catering Menu and presentation. - You will assist Food & Beverage by creating menus, signage, invoice coding, and other administrative duties. - Ensures that team members under their supervision follow the rules and regulations of the Utah DABC as they apply to alcohol service at Red Mountain.  

SUMMARY We are looking for a highly motivated and experienced Group Sales manager to create and manage our leisure, corporate and event sales to drive occupancy, revenue and deliver excellent guest experiences. This position is supported by a Catering and Conference Manager and Reservations Supervisor/Conference Coordinator.  The ideal candidate will have a proven track record in lodging/resort sales, achieving sales goals and being a collaborative, creative problem solver.      ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. GROUP ROOMS SALES & TRANSIENT RESERVATIONS   Manages both, inbound and outbound activities, from prospecting to contract, the sales process for Transient, Social, and Corporate segments to meet annually established goals.   Uses Salesforce to manage group contacts, activities, build contracts, update group pick up and revenue.  Responds to all correspondence and activities to maintain follow up with clients.   Builds relationships with Group contacts.  Is expected to welcome in person group leaders as they arrive and continues to liaison with in house groups to ensure guest satisfaction and return visits. Is available to address and resolve group dispute or billing issues.  Manages welcome gift program for Group leaders.   Works with coordinator and oversees the group reservation process ensuring that deposits and group rooming lists are received and input in a timely basis, and that billing is managed correctly.   Provides leadership to the Leisure Reservation Team and assists the supervisor to ensure they are appropriately trained in property management system and activities management system to ensure guest satisfaction.   Collaborates with General Manager and Revenue Management Team to set rates, promotions, and occupancy forecast and recap sales activity.     Reviews group billings and ensures collections of direct bill/city ledger accounts are up to date.  Works with Controller to establish rules for direct billing and credit terms for incoming groups.   Maintains contact with meeting planners, wholesalers,  travel agents and stays abreast of industry trends.   Maintains a working relationship with departments interacting with groups.    PROSPECTING   Proposes annual travel and tradeshow calendar and budget.  Assists in coordinating display, collateral materials and any client pre-notification for shows. May represent Red Mountain Resort at tradeshows.  Responsible for assisting in monitoring tradeshow budget and submitting post tradeshow reports.   Manages budget and approves invoices and purchases of sales related expenses, ie. Trade shows, gifting, and travel.   Is expected to be involved in the community to promote Red Mountain Resort.   Travel may be required to develop new accounts   Conducts site inspections for prospective groups.  Develops new accounts.   Has availability to be present when events are happening to represent the resort.

SUMMARY The Housekeeping Supervisor works to assist the Housekeeping Manager by supervising and inspecting the work performed by housekeeping & laundry personnel that keep Red Mountain guest rooms, villas and multiple public areas to a sanitary and guest ready standard by performing duties personally or through delegation.     ESSENTIAL DUTIES AND RESPONSIBILITIES - Responsible for achieving cleanliness of the resort consistent with standard operating procedures and guest expectations. - Will open the department in the morning on Housekeeping Manager’s days off to prepare daily paperwork, and assign work to room attendants.   - Works with the housekeeping team to prioritize workload ensuring that guest rooms are ready for occupancy by check in time, and that public areas are ready as needed.  Is expected to clean areas as needed. - Reviews work of housekeeping team throughout the shift leading by example to coach team members to perform room and public area cleaning to time and quality standards, using the correct tools, chemicals and methods.  - Reports maintenance needs in rooms.  May recommend that rooms not be sold due to condition.  - Inspects VIP and Owner room arrivals.  Inspects each arrival room, and stay over rooms as directed by Manager. - Ensures the accuracy of housekeeping status in property management system SMS.   To do so, this individual must be proficient in Springer Miller Housekeeping component, including the ability to run and review reports, assignment of work tasks, monitoring of cleaning progress throughout the day to ensure quality and timeliness of assigned tasks and rooms, update room status, post all housekeeping transactions, and complete end of day status update and post in SMS. Send end of day status report to Guest Services. - Ensures that the resort has additional clean rooms available to sell each night. - In the absence of the Housekeeping Manager, assign duties and shifts to staff and observe performances to ensure adherence to policies and established operating procedures.   - Will work with Housekeeping Manager to review linen quality and have an understanding of laundry machine operation and daily laundry work processes.  - Reviews storerooms while inspecting to make sure we have adequate supplies at all times and that they are organized and stocked in a safe manner.  Reports supply needs to Housekeeping Manager. - Works with Housekeeping Manager to conduct linen inventories.  - Communicates frequently with Guest Services and IVY requests in Manager’s absence.  - Responsible for investigating complaints regarding housekeeping service or equipment and taking corrective action whenever needed on a timely basis. - Assist Housekeeping Manager with preparation of work schedules. - Assists Housekeeping Manager in conducting orientation training of new employees to explain housekeeping work procedures, repair needs, and to demonstrate use and maintenance of equipment. - Complies with Red Mountain Resort safety guidelines and OSHA standards to safe use of equipment and chemicals. - Attends meetings as needed to discuss company policies, guest complaints, provide recommendations regarding improvement of service and efficient operations. - Participates in continuing education opportunities for personal growth, training and development. - Demonstrate proficiency in Red Mountain Gold Star Standards. SKILLS AND QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions: - One year certificate from college or technical school; six months to one year related experience and/or training; or equivalent combination of education and experience.  - Ability to make decisions and evaluate company wide policies.  -  Ability to effectively and tactfully respond to questions from guests, staff and general public.  - Ability to calculate figures and amounts such as discounts, commissions and percentages, by applying concepts of basic math. - Knowledge of and experience working with various computer software programs (Word, Excel, Outlook, Springer Miller.)  - Ability to communicate effectively, both in written and oral form. - Bilingual in English and Spanish not required but preferred.    - Ability to work with and maintain confidential information. - Ability to interpret, mediate and resolve staff and guest issues.  - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. CERTIFICATES, LICENSES, REGISTRATIONS  - Valid driver license required.  - CPR/AED certification required within 60 days from date of hire. - Criminal and driving background check PHYSICAL DEMANDS and WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; stand; walk; use hands and fingers to handle or feel and reach with hands and arms.  The employee must be able to climb or balance, stoop, kneel, crouch, or crawl and smell.  Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.   The employee must be flexible in working evenings, weekends and holidays.  While performing the duties of this job, the employee is exposed to wet and/or humid conditions; outdoor weather conditions; working near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock.  This job description is not intended to be all inclusive.  Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of Red Mountain Resort, including those set out in the Team Member Handbook or otherwise communicated (verbally or in writing) to employees.  The job description is intended to describe the general nature and work responsibilities of the position.  Job description and duties are subject to change, modification and addition as deemed necessary by Red Mountain Resort.  Red Mountain Resort is an At-will and Equal Employment Opportunity Employer.

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Laundry Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest linens.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Laundry duties as required (including washing drying / ironing and folding of all SPI guest rooms linen as well as restaurant/catering linens - Keep laundry area/ common areas of the property clean and organized - Daily cleaning of housekeeping and maintenance staff restrooms - To understand the proper utilization of equipment and chemicals, and the knowledge of appropriate safety procedures - Assist houseman and housekeepers as necessary - Help maintain a safe work environment - Always respond in a friendly, helpful manner to other team members.

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as an Inspector. The Inspector spends most of the shift inspecting guest rooms to ensure cleanliness standards are achieved.  This position also trains and onboards new employees to the department.  The Inspector also motivates and inspires employees so they can achieve desired results. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Coordinates the day’s workflow and distribution of duties  - Inspect guest rooms following highest quality standards. - Hold department employees accountable for the highest quality standards. - Supervise and train staff to ensure that standards of cleanliness are maintained.   - Assists with performing inventory of linen and supplies. - Assists in completion of performance evaluations. - Uses judgment and experience to distribute work, assign rooms and duties to staff - Coordinate activities with Housekeeping team - Reports maintenance needs accordingly   - Ensures employees are using/handling cleaning chemicals safely.  - Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management

We're looking for a qualified Laundry Attendant who will assurethe proper washing, drying and storage of laundry to keep linens and clothing up to Pyramid Hotel Groups high standard of quality. The Laundry Attendant will: - Operate washing and drying equipment, load and unload laundry from machines. Measure and administer cleaning agents to laundry according to product specifications. - Monitor feeder information on washers, make sure all drums are full, and report any irregularities to immediate supervisor. - Empty the laundry chute and prepare loads for washer. - Pre-sort and separate linen by classification and transfer by lifting, carrying or transporting to work stations. - Run folding equipment to fold mats, blankets, towels, bedspreads, etc. - Separate out laundry requiring mending or special stain removal. - Clean empty hampers. - Set the proper drying and cooling times for different types of linen. - Clean up machines and surrounding areas. - Stock linen room with cleaned product. Other responsibilities include (but are not limited to): Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. Assist other positions in department as needed or as directed by immediate supervisor.

Work in conjunction with the inspectors and section housekeepers maintaining a high standard of cleaning in the guest sleeping room areas and in the public areas of the hotel. Some of your specific duties will range from polishing, collecting soiled linen, cleaning rooms and other work areas, washing windows and door panels and responding to guest requests.

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.   We are looking for individuals with great attention to detail to join our Housekeeping team. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the guest rooms. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Experienced housekeepers who excel in their roles have the possibility of growing into supervisory or management positions such as Housekeeping Supervisors, or Managers and even Executive Housekeeper. Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Keep work cart orderly and properly stocked - Proper utilization of equipment supplies and guest amenities - Thorough cleanliness and sanitation of assigned guest areas - Daily changing and inspection of linens and towels, following the standards set forth in the Green Program - Practice safety standards and be aware of safety hazards, (i.e. broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and properly reporting as found - Respect for guests’ property should always be exercised - Responsible care of equipment - Reports to work on time and according to posted schedule, to maintain accurate time records and follows proper standards for issuance of rooms - Remain alert, courteous, and helpful to the guests and co-workers always - Perform other related duties as requested by Floor Supervisor

We are seeking a full-time housekeeper. Candidates should be service minded, energetic and have the ability to work wellin a team environment. Responsibilities include general cleaning of hotel suites, cleaning of some public spaces, and special cleaning projects.  

We're looking for a qualified, motivated Housekeeping Inspector. The Housekeeping Inspector willsupervise, direct, assist, and assure the completion of housekeeping tasks assigned to Room Attendants and Housepersons in guest rooms and corridors to maintain Pyramid Hotel Groups high standards of cleanliness. ESSENTIAL FUNCTIONS: � Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance. Prepare work orders for shampooers to clean carpets and supply room attendants to maintain par stock in closet, etc. � Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counselling, as well as exercise good judgement, while reinforcing Hilton's high standards of quality. Prepare work performance reports on all personnel assigned to work area and submit to the Housekeeping office. Insure all jobs are completed within the shift. � Take requested inventories of furniture, fixtures, equipment and supplies, etc. Insure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place. � Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets, or corridors, broken mirror or window) to the maintenance department. � Expedite special guest requests, such as extra towels, blankets or pillows. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. � Assist room attendants and houseperson in securing all supplies and tools necessary for the completion of their jobs as the need arises. � Report all suspicious persons or actions, hazardous conditions, etc. to the Security Department. � Respond to guest questions. Provide guest assistance, directions, and information as requested. � Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations. � Other duties as assigned such as assisting Room Attendants when necessary.

SUMMARY The Housekeeping Supervisor works to assist the Housekeeping Manager by supervising and inspecting the work performed by housekeeping & laundry personnel that keep Red Mountain guest rooms, villas and multiple public areas to a sanitary and guest ready standard by performing duties personally or through delegation.       ESSENTIAL DUTIES AND RESPONSIBILITIES - Responsible for achieving cleanliness of the resort consistent with standard operating procedures and guest expectations. - Will open the department in the morning on Housekeeping Manager’s days off to prepare daily paperwork, and assign work to room attendants. - Works with the housekeeping team to prioritize workload ensuring that guest rooms are ready for occupancy by check in time, and that public areas are ready as needed. Is expected to clean areas as needed. - Reviews work of housekeeping team throughout the shift leading by example to coach team members to perform room and public area cleaning to time and quality standards, using the correct tools, chemicals and methods. - Reports maintenance needs in rooms. May recommend that rooms not be sold due to condition.  - Inspects VIP and Owner room arrivals. Inspects each arrival room, and stay over rooms as directed by Manager. - Ensures the accuracy of housekeeping status in property management system SMS. To do so, this individual must be proficient in Springer Miller Housekeeping component, including the ability to run and review reports, assignment of work tasks, monitoring of cleaning progress throughout the day to ensure quality and timeliness of assigned tasks and rooms, update room status, post all housekeeping transactions, and complete end of day status update and post in SMS. Send end of day status report to Guest Services. - Ensures that the resort has additional clean rooms available to sell each night. - In the absence of the Housekeeping Manager, assign duties and shifts to staff and observe performances to ensure adherence to policies and established operating procedures. - Will work with Housekeeping Manager to review linen quality and have an understanding of laundry machine operation and daily laundry work processes. - Reviews storerooms while inspecting to make sure we have adequate supplies at all times and that they are organized and stocked in a safe manner. Reports supply needs to Housekeeping Manager. - Works with Housekeeping Manager to conduct linen inventories. - Communicates frequently with Guest Services and IVY requests in Manager’s absence. - Responsible for investigating complaints regarding housekeeping service or equipment and taking corrective action whenever needed on a timely basis. - Assist Housekeeping Manager with preparation of work schedules. - Assists Housekeeping Manager in conducting orientation training of new employees to explain housekeeping work procedures, repair needs, and to demonstrate use and maintenance of equipment. - Complies with Red Mountain Resort safety guidelines and OSHA standards to safe use of equipment and chemicals. - Attends meetings as needed to discuss company policies, guest complaints, provide recommendations regarding improvement of service and efficient operations. - Participates in continuing education opportunities for personal growth, training and development. - Demonstrate proficiency in Red Mountain Gold Star Standards.