Pyramid Global Hospitality

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Hotel/Resort Name Rise Uptown Hotel
Posted Date 2 weeks ago(2/16/2024 1:01 PM)
We are looking for a highly motivated, customer focused Bar Prep and Food Runner to join our team!  The Bar Prep is key to a successful operation.  This individual is responsible for supporting the bartenders and servers with delivering memorable hospitality to our guests. As a Bar Prep, it is your responsibility to maintain the cleanliness and organization of the bar area, working to keep the bar stocked, filling requisitions and keeping the area clean. This individual will need to be quick on your feet and have an engaging attitude.   This is a tremendous opportunity for someone looking to begin a career as a Bartender!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Assist the Bartenders in securing requisitioned liquor, beer and wine - Maintain the cleanliness of the bar area, to include ensuring clean glasses are stocked - Be the master of the bar, understanding the details of the operation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assisting with maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
Location
US-AZ-Phoenix
Location : Brand
Independent
Location : Property Name Linked
Rise Uptown Hotel
Company Name
Pyramid Global Hospitality
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Rise Uptown Hotel
Posted Date 2 weeks ago(2/12/2024 11:28 AM)
Job Description The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.   We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen. - Pickup clean linen and refill the par stock of linen on each floor pantry. - Deliver towels, cribs, cots and other items to the guest rooms on requests. - Perform duties of room attendant when necessary. - Refill the par stock of guest amenities and supplies on each floor pantry. - Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms. - Clean all public areas in the prescribed manner while following department standard operating procedures. - Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner. - Always respond in a friendly, helpful manner to guests and other team members.
Location
US-AZ-Phoenix
Location : Brand
Independent
Location : Property Name Linked
Rise Uptown Hotel
Company Name
Pyramid Global Hospitality
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Rise Uptown Hotel
Posted Date 3 weeks ago(2/7/2024 12:22 PM)
We are looking for a highly motivated, customer focused Host to join our team!  The Host is key to a successful operation.  This individual is responsible for greeting each guest as they arrive to the restaurant.  They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.   This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the restaurant area - Monitoring the open dining sections of the restaurant for empty and cleaned tables - Estimating wait times for guests and monitoring the guest waiting list - Ensuring that the needs of the guests are met while they are waiting. - Answering the telephone, booking reservations and moving tables together to accommodate large parties.
Location
US-AZ-Phoenix
Location : Brand
Independent
Location : Property Name Linked
Rise Uptown Hotel
Company Name
Pyramid Global Hospitality
Department
Food & Beverage
Position Type
Regular Part Time
Hotel/Resort Name Rise Uptown Hotel
Posted Date 3 weeks ago(2/7/2024 12:21 PM)
We are looking for a highly motivated and analytical individual to join our team as Restaurant Supervisor.  This individual is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will assist in providing the leadership required to achieve the fiduciary and quality goals for the Food and Beverage operation. They will ensure the effective and efficient operation of all facets of the Food and Beverage operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.     Your Role: - Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.  - Supply information about the capabilities and programs to other departments and clients or potential clients. - Respond to needs and requests of guests and potential guests. - Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation. - Implement effective cost controls for food, beverage and labor. - Utilize the systems for inventory, receiving and product utilization (product cost). - Lead by following the standards of productivity for food & beverage personnel. - Create a comfortable atmosphere to encourage committed and loyal employees. - Assist with hiring and training programs for food and beverage personnel. - Assist in the other Food and Beverage outlets in whatever capacity needed.
Location
US-AZ-Phoenix
Location : Brand
Independent
Location : Property Name Linked
Rise Uptown Hotel
Company Name
Pyramid Global Hospitality
Department
Food & Beverage
Position Type
Regular Full Time
Hotel/Resort Name Rise Uptown Hotel
Posted Date 3 weeks ago(2/7/2024 12:19 PM)
We are seeking a Sous Chef who will be responsible for assisting in the operations of the kitchen. This includes coordinating the activities of the line cooks and overseeing food production operations to ensure that quality standards are maintained for the restaurant and banquets.
Location
US-AZ-Phoenix
Location : Brand
Independent
Location : Property Name Linked
Rise Uptown Hotel
Company Name
Pyramid Global Hospitality
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name Rise Uptown Hotel
Posted Date 2 months ago(12/20/2023 1:04 PM)
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: - Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. - Complete the registration process by inputting and retrieving information with routine difficulty from a computer system, confirming pertinent information including number of guests and room rate. Promote Hotel's marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Requires continual standing and movement throughout front office area. - Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, travellers checks, and other forms of payment. Convert foreign currency at current posted rates. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. - Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. - Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. - Remain calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. - Field guest complaints, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.  Take ownership of guests challenges and follow through to ensure guest satisfaction. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotel Groups from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotel Groups rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. - Summon bell-staff assistance to escort guests to their rooms as appropriate. - Provide safety deposit boxes for guest by pulling the box from the vault and carrying it to the customer. File access slips in room order. - Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes using the message function of the computer. - Use the photocopier to make copies of items as required. - File registration cards in room number order. - Retrieve registration cards from the files for each check out. - Other duties as assigned by the supervisor such as assisting PBX operators or reservations agents. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities. - Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. - Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. - Ability to stand and move throughout front office and continuously perform essential job functions. - Ability to read, listen and communicate effectively in English, both verbally and in writing. - Ability to access and accurately input information using a moderately complex computer system. - Hearing and visual ability to observe and detect signs of emergency situations. - Experience with Galaxy systems is a plus but not required. 
Location
US-AZ-Phoenix
Location : Brand
Independent
Location : Property Name Linked
Rise Uptown Hotel
Company Name
Pyramid Global Hospitality
Department
Front Office
Position Type
Regular Part Time
Hotel/Resort Name Rise Uptown Hotel
Posted Date 3 months ago(11/15/2023 3:46 PM)
Job Description We are looking for individuals with great attention to detail to join our kitchen team as a Dishwasher. The ideal candidate has a strong work ethic and tremendous attention to detail, in the care they take in maintaining the cleanliness of the hotel’s kitchen areas.  This role truly is part of the “Heart of the House” and provides key services for culinary and food service teams so they can provide great service to our guests.    Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - You will have the opportunity to interact with team members and create a positive and upbeat work environment - You will maintain a daily sanitation log for both dish machine and manual pot wash sink - You will ensure the work areas are left ready and communicate any items that are not ready - You will lead our Green initiatives by properly recycling all cardboard using the compactor - You will also be energy conscious and turn off lights when not in use keeps water faucets turned off and reports any leaks to a supervisor - You will be a key player in safety by paying close attention to specific high traffic areas to avoid accidents, slips, trips, and falls - You will use proper dish and glass racks to ensure proper cleaning and avoid chips, cracks, or breakage of small wares - You will use your time wisely and proactively clean and sanitize all equipment in slow times to maintain a clean, organized, and sanitary environment - You will have the opportunity to learn different tasks within the kitchen and develop new skills - You will be part of a team and be able to assist in other areas when business levels dictate - You will provide a genuine level of engagement with all guests and fellow crew members with a sincere smile
Location
US-AZ-Phoenix
Location : Brand
Independent
Location : Property Name Linked
Rise Uptown Hotel
Company Name
Pyramid Global Hospitality
Department
Stewarding
Position Type
Regular Full Time
Hotel/Resort Name Rise Uptown Hotel
Posted Date 2 months ago(12/21/2023 7:25 PM)
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.   We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding!   Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen. - Pickup clean linen and refill the par stock of linen on each floor pantry. - Deliver towels, cribs, cots and other items to the guest rooms on requests. - Perform duties of room attendant when necessary. - Refill the par stock of guest amenities and supplies on each floor pantry. - Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms. - Clean all public areas in the prescribed manner while following department standard operating procedures. - Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner. - Always respond in a friendly, helpful manner to guests and other team members.
Location
US-AZ-Phoenix
Location : Brand
Independent
Location : Property Name Linked
Rise Uptown Hotel
Company Name
Pyramid Global Hospitality
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Rise Uptown Hotel
Posted Date 4 months ago(11/3/2023 7:11 PM)
Job Description The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a House Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen. - Pickup clean linen and refill the par stock of linen on each floor pantry. - Deliver towels, cribs, cots and other items to the guest rooms on requests. - Perform duties of room attendant when necessary. - Refill the par stock of guest amenities and supplies on each floor pantry. - Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms. - Clean all public areas in the prescribed manner while following department standard operating procedures. - Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner. - Always respond in a friendly, helpful manner to guests and other team members.
Location
US-AZ-Phoenix
Location : Brand
Independent
Location : Property Name Linked
Rise Uptown Hotel
Company Name
Pyramid Global Hospitality
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Rise Uptown Hotel
Posted Date 4 months ago(10/26/2023 2:27 PM)
We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.
Location
US-AZ-Phoenix
Location : Brand
Independent
Location : Property Name Linked
Rise Uptown Hotel
Company Name
Pyramid Global Hospitality
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name Rise Uptown Hotel
Posted Date 4 months ago(10/26/2023 2:25 PM)
We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cooks assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.    If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will read and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients
Location
US-AZ-Phoenix
Location : Brand
Independent
Location : Property Name Linked
Rise Uptown Hotel
Company Name
Pyramid Global Hospitality
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name Rise Uptown Hotel
Posted Date 4 months ago(10/25/2023 6:19 PM)
Job Description We are looking for a highly motivated, customer focused Bartender to join our team!  The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
Location
US-AZ-Phoenix
Location : Brand
Independent
Location : Property Name Linked
Rise Uptown Hotel
Company Name
Pyramid Global Hospitality
Department
Food & Beverage
Position Type
Regular Full Time