Come be a part of something bigger!     Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectivenessthrough, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:  - Full Time employees have access to Medical and Dental insurance to fit your needs  - Mosaic Learning Center (You can grow both personally and professionally through on-line webinars and self-study courses)   - 401K match (Let us help you build your financial future)  - Companywide Hotel Room Discounts (Who doesn’t love to get away?)  - Paid Time Off  - Employee Assistance Program (We are here to support you and your loved ones)  - Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few  - Many more! 

Come be a part of something bigger!     Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:  - Full Time employees have access to Medical and Dental insurance to fit your needs - Mosaic Learning Center (You can grow both personally and professionally through on-line webinars and self-study courses)  - 401K match (Let us help you build your financial future) - Companywide Hotel Room Discounts (Who doesn’t love to get away?) - Paid Time Off - Employee Assistance Program (We are here to support you and your loved ones) - Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few - Many more! The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved.  This position also trains and onboards new employees to the department.  The supervisor also motivates and inspires employees so they can achieve desired results.

Come be a part of something bigger!     Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectivenessthrough, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:  - Full Time employees have access to Medical and Dental insurance to fit your needs  - Mosaic Learning Center (You can grow both personally and professionally through on-line webinars and self-study courses)   - 401K match (Let us help you build your financial future)  - Companywide Hotel Room Discounts (Who doesn’t love to get away?)  - Paid Time Off  - Employee Assistance Program (We are here to support you and your loved ones)  - Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few  - Many more!    We have an opening for a full-time Front Office Supervisor at the Sentinel Hotel in downtown Portland.   Your role: - Assign work and supervise performance of employees in all Front Desk procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance and determining room rates and availability.    - Ensure efficient Front Desk operations by employees and adherence to hotel's policies and procedures.  - Function as a liaison between guests and the hotel, while maintaining a prominent level of guest service.  Meet, greet and make guests feel welcomed,respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters, and/or phone calls, in an attentive, courteous, and efficient manner. Follow up to ensure guest satisfaction.  - Perform check-ins and checkouts and room change procedures. Ensure all dates are fully entered into the hotel’s system in accordance with reservation.  - Support and assist team members in handling guest inquiries and requests and in resolving guest complaints  - Function as a liaison between Valet, Front Desk, all other departments, vendors and tenants to ensure a high level of communication and efficient operation.  - Confer and cooperate with other managers to insure coordination of hotel activities.  - Works in concert with department heads to coordinate hotel activities and resolve problems.  - Inspect guest rooms, public areas, and grounds for cleanliness and appearance.  - Observe and monitor staff performance to ensure efficient operations and adherence to hotel’s policies and procedures.  - Act as manager-on-duty at times ensuring consistency of service throughout all hours of operation  - Oversee and develop guest engagement activities and strategies along with department head  - Oversee walk strategies in the event of a sellout and coordinate with sister properties.    

Come be a part of something bigger!     Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectivenessthrough, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:  - Full Time employees have access to Medical and Dental insurance to fit your needs  - Mosaic Learning Center (You can grow both personally and professionally through on-line webinars and self-study courses)   - 401K match (Let us help you build your financial future)  - Companywide Hotel Room Discounts (Who doesn’t love to get away?)  - Paid Time Off  - Employee Assistance Program (We are here to support you and your loved ones)  - Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few  - Many more!    Your Role: - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. The Valet Supervisor will welcome each guest to our hotel. - If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel - You will be escorting and orienting the guest to the front desk for check-in. - You will park and retrieve guests vehicles as requested - Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. - You will be working together, mentoring and leading other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. - Assist lobby attendant in keeping entrance area clean and organized. - Assist with hiring, training, and coaching an excellent valet team. - Create a staffing schedule according to the anticipated daily vehicle volume. - Prepare and process daily paperwork according to audit compliance standards. - Substitute for any position, if necessary. - "Be the difference" with all guest and employees and do more than just “the norm".

Come be a part of something bigger!     Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectivenessthrough, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:  - Full Time employees have access to Medical and Dental insurance to fit your needs  - Mosaic Learning Center (You can grow both personally and professionally through on-line webinars and self-study courses)   - 401K match (Let us help you build your financial future)  - Companywide Hotel Room Discounts (Who doesn’t love to get away?)  - Paid Time Off  - Employee Assistance Program (We are here to support you and your loved ones)  - Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few  - Many more! 

Come be a part of something bigger!     Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:  - Full Time employees have access to Medical and Dental insurance to fit your needs  - Mosaic Learning Center (You can grow both personally and professionally through on-line webinars and self-study courses)   - 401K match (Let us help you build your financial future)  - Companywide Hotel Room Discounts (Who doesn’t love to get away?)  - Paid Time Off  - Employee Assistance Program (We are here to support you and your loved ones)  - Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few  - Many more!