We currently have an opening for a Director of Sales for the Costa d' Este Resort & Spa while also overseeing the Cardozo Hotel in South Beach Miami, FL. The ideal candidate will lead and manage the Sales team ensuring a high level of professionalism, guest service and profitability. Develop business leads, solicit potential clients, service existing accounts, sell all hotel facilities, target business in assigned market segment and meet and exceed sales goals for rate, occupancy, and revenue. Consistently perform our standards of service, interact with guests, clients and all hotel team members in a professional manner and have a “Yes I Can" attitude.   Responsibilities - Stays abreast of industry trends that the hotel can capitalize on. - Execute sales activities to achieve budgeted goals. - Research, analyze, and monitor financial, technological, and demographic factors in order to capitalize on market opportunities and to establish a leadership position in the market. - Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis. - Plan and participate in Sales trips and industry related meetings as appropriate to the assigned markets/territories. - Assist in the annual budgeting plan. - Negotiate with clients and achieve maximum revenue/profit potential while satisfying clients' needs. - Enhance the hotel’s community image by actively participating in associations, events, clubs, and boards. - Assume active ownership of assigned sales territory and respond to specific market needs, initiates needed action and suggests to sales leadership any necessary actions. - 30% travel required

POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards

Looking for an experienced Nail Technician to join our C-Spa Team. Perform manicures, pedicures, artificial nail techniques and hand and foot treatments with the goal of Being the Difference and elevating the overall guest experience..

We are looking for a highly motivated, customer focused Host to join our team!  The Host is key to a successful operation.  This individual is responsible for greeting each guest as they arrive to the restaurant.  They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.   This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Greet guests as they arrive or move about the restaurant area - Monitoring the open dining sections of the restaurant for empty and cleaned tables - Estimating wait times for guests and monitoring the guest waiting list - Ensuring that the needs of the guests are met while they are waiting. - Answering the telephone, booking reservations and moving tables together to accommodate large parties.

We're looking for an individual with a great "Yes I Can" caring attitude to join our Food & Beverage Team as a Server. This individual must ensure guest satisfaction by serving the guests and maintaining cleanliness at all times in accordance to company policies.  

Preferred 1 year of bussing experience in a fine dining restaurant.  Must be able to lift, push, or pull up to 50 lbs.

We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.  The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.   If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will reach and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients

Responsible for washing dishes and pots and pans as well as cleaning kitchen areas. Experience can be at a hotel or restaurant level.

The Line Cook assists the Executive Chef, Sous Chef and Lead Line Cook in the production and fabrication of food products for the employee lounge, banquet events, dining room and poolside operations.

Customer skills are required. Greet guests, provide chaise lounge covers and towel, answer questions regarding property services, etc. Maintain pool area clean along with picking up towels and any other garbage left in the pool area. 

We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests� rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests� needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.

We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guests' rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests' needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.

We're looking for capable House Attendants who can be flexible enough to work weekends. The House Attendant cleans and vacuums guest rooms and common areas; collects soiled linens for laundering, replenishes room supplies, empties trash and responds to guests' needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.

We're looking for capable House Attendants who can be flexible enough to work weekends. The House Attendant cleans and vacuums guest rooms and common areas; collects soiled linens for laundering, replenishes room supplies, empties trash and responds to guests' needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.

We're looking for capable House Attendants who can be flexible enough to work weekends. The House Attendant cleans and vacuums guest rooms and common areas; collects soiled linens for laundering, replenishes room supplies, empties trash and responds to guests' needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.

We are looking for a highly motivated individuals to join our Guest Services team as a Bell Attendant/ Valet. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Bell Attendant assists with the unloading of guest’s luggage, valet park their vehicle, and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.  If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel. - If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel - You will be escorting and orienting the guest to the front desk for check-in. - Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel. - You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests. - Assist lobby attendant in keeping entrance area clean and organized - "Be the difference" with all guest and employees and do more than just “the norm".

We are looking for a highly motivated, customer focused Host to join our team!  The Host is key to a successful operation.  This individual is responsible for greeting each guest as they arrive to the restaurant.  They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude. This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Greet guests as they arrive or move about the restaurant area - Monitoring the open dining sections of the restaurant for empty and cleaned tables - Estimating wait times for guests and monitoring the guest waiting list - Ensuring that the needs of the guests are met while they are waiting. - Answering the telephone, booking reservations and moving tables together to accommodate large parties.

About This Job Do you want to "Be The Difference"? Make an impact and be part of the winning team at Costa d'Este Beach Resort & Spa! Great opportunity for a pool concierge that is looking for a career with growth potential!   Job Description Summary: Customer service experience preferable. Ability to work holidays and weekends. Able to work outdoors in the sun.    The Ideal Candidate for this Position An outgoing individual that is looking to grow with a fun, progressive company. This person is committed in providing the highest levels of service.   What You Will Be Doing - You will be constantly interacting with all guests in the pool deck. You must remain visible at all times to the guest at your Pool Concierge station or when making your rounds. - You will be in charge of one aspect of the hotel's pool towel program as you distribute the pool towels to each registered guest. - You will be working together with the food and beverage team (i.e. servers and bartenders) when guest request items such as drinks or food. - You will make rounds around the pool deck offering hotel amenities such as frozen grapes, cool aroma infused cloths, magazines. - In your down time, you need to assist your co-workers by organizing your amenities (i.e. grapes, towels) and make rounds to ensure the deck is clean. - "Be the difference" with all guest and employees and do more than just “the norm". - Setting up and cleaning after fitness programs.   Benefits - Free meals - Company match paid 401(k) - Company hotel travel discounts - An Equal Opportunity Employer - EOE/AA