JOB SUMMARY: The Human Resources Coordinator is responsible for coordinating all human resources activities in a manner consistent with the strategy and policies of the Company.  The Human Resources Coordinator is responsible for performing the day-to-day administrative tasks of the Human Resources department including but not limited to recruitment and hiring, employee relations, training and development, compensation and benefits, and compliance with all applicable employment Federal, State and Local laws and regulations regarding employment practices (e.g., EEO, FMLA, OFLA, ADA, FEHA, etc.). The Human Resources Coordinator role will also assist with accounting tasks.  Minimum of one year of Human Resources experience required.    ESSENTIAL FUNCTIONS (This list of essential functions is not exhaustive and may be supplemented and changed as necessary.) - Coordinates the administration, enrollment, and communication of and adherence to procedures relative to employee benefits. - Utilize professionalism and appropriate levels of confidentiality in handling employee personnel matters.  - Prepare and post advertisements for job vacancies, respond to applicant’s inquiries, schedule interviews, conduct reference checks, gather information, and complete all required documentation for newly hired employees. - Coordinate and assist in new employee orientation and training. - Coordinate employee performance reviews, while maintaining appropriate levels of confidentiality in employee documents. - Coordinate employer-sponsored community and employee events, to include employee appreciation, holiday party, job fairs etc. - Assist in coordinating enrollment into group benefits offered by the company.  Assist in the implementation, administration, communication of Company benefits, monitor plan eligibility, confer with providers and third-party administering agencies, and interpret plan policies, coverage documents, and benefits procedural requirements. - Maintain accurate employment records, including personnel files. - Contribute to company health and safety initiatives. - Manages all Unemployment and Worker’s compensation claims.  - Accounting duties.   OTHER FUNCTIONS: (This list of other functions is not exhaustive and may be supplemented and changed as necessary.) - Examine employee files to respond to inquiries and to provide information for personnel actions. - Record employee data, such as address, rate of pay, absences, and benefits through the HRIS system. - Maintain and update employee records to document personnel actions and changes in employee status.  - Assist in processing and reviewing employment applications to evaluate qualifications and eligibility of job applicants.  - Answer job applicant and team members questions regarding eligibility, compensation, benefits, and other pertinent information.  - Prepare listing of position vacancies and notify current employees, applicants, and third-party recruiting sources of position availability.  - Communicate with applicants and employees regarding the company’s policies and procedures.  - Explain company insurance policies and options to employees. - Other duties as assigned.  QUALIFICATIONS REQUIREMENTS:   The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. - Ability to handle sensitive, confidential information discreetly and professionally.  - Ability to work independently with limited support. - Excellent verbal and written communication skills; ability to communicate with people comfortably and effectively at all levels in an organization, and excellent listening skills.  - Working knowledge of human resource information systems (HRIS)  - Ability to set priorities, multi-task and meet deadlines.  - Strong organizational, problem-solving, and administrative skills  - Ability to quickly learn and accurately administer complex processes.  - Strong ability to track actions and follow through on processes.  - Proven ability to work effectively in an unstructured, fast-paced, and constantly changing environment.  - Commitment to excellence and continuous improvement  - Versatility, flexibility, and a willingness to work with multiple priorities with enthusiasm. - Strong computer skills; proficiency with Microsoft Office Suite (Outlook, Word, PowerPoint, Excel). - Excellent time management and organizational skills - Excellent problem-solving skills, including the ability to problem solve without direct supervision. -  Strong data entry skills, efficient and detailed oriented

Must be flexible to work weekends. Requirements: Maintain kitchen work areas, equipment, and utensils in a clean and orderly manner. Sweep and mop floors; wash dishes, worktable, walls, vent hoods. Empty trash and other duties as required.

Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl, sauces, stocks, seasonings and other food items prepared in the broiler and saute stations, as well as the grill and other stations as needed.     ESSENTIAL FUNCTIONS:   Prepares all hot food items according to standard recipes and/or as specified on guest check to ensure consistency of product to the guest. Visually inspects, selects and uses only food items ideal for sauteing, in the preparation of all menu items.   Ensures daily production chart is properly filled out to standards.        Checks and controls the proper storage of product (stocks and sauces needing special attention), and portion control size.        Keep all refrigeration, storage and working areas in clean, working condition to comply with Health Department regulations.        Ability to read and perform Use Record Specifications.        Ensure all equipment in working areas is clean and in proper working condition.        Practice Teamwork" and "Clean as you go" policies.        Prepares requisition for supplies and food items for production in the work station. Reads and employs math skills to appropriately prepare items according to recipes

We're looking for a dedicated, hard-working Houseperson who will be responsible for assisting room attendants and responding to guest calls.  

We're looking for capable Room Attendants who can be flexible enough to work weekends. The Room Attendant cleans and vacuums guest's rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guest's needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Hotel Group.

POSITION PURPOSE: Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels' high standards of quality. ESSENTIAL FUNCTIONS: Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware. Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Practice Teamwork" and "Clean as you go" policies. Once banquet is complete reset banquet room according to Captain's specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas. Mandatory attendance for monthly departmental meetings. Other: Regular attendance in conformance with the standards

We are looking for a highly motivated and analytical individual to join our team as Restaurant Supervisor.  The Restaurant Supervisor is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will provide the strategic leadership required to achieve the fiduciary and quality goals for the restaurant operation. The Manager will ensure the effective and efficient operation of all facets of the restaurant operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark.     Your Role: - Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.  - Supply information about the restaurants capabilities and programs to other departments and clients or potential clients. - Respond to needs and requests of guests and potential guests. - Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation. - Implement effective cost controls for food, beverage and labor. - Develop workable systems for inventory. - Develop standards of productivity for food & beverage personnel. - Responsible for implementing company-wide system - Create appealing, high quality, marketable cycle menus and special event menus. - Create a comfortable atmosphere to encourage committed and loyal employees. - Oversee hiring and training programs for food and beverage personnel. - Develop management skills in employees. - Assist in the other Food and Beverage outlets in whatever capacity needed.

We are looking for a highly motivated, customer focused Bartender to join our team!  The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. - Inputs orders into a register at the point of sale and creates a check for each guest - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.

We are looking for a highly motivated, customer focused Food Runner to join our team! Food Runners are responsible for ensuring accurate food orders as well as timely delivery of meals in our restaurant. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Be thoroughly familiar with the menus, ingredients, and methods of preparation for each dish, wine list, as well as hours of operation for all food and beverage outlets. - Has a thorough knowledge of the room layout and the property in general. Is knowledgeable about the hotel and its amenities. - Collects orders from the kitchen, ensuring they have been prepared correctly; and promptly and efficiently deliver to the guest’s room. - Will submit signed checks and reconciling daily sales - Be thoroughly familiar with all standards of proper service etiquette and will practice these standards throughout the guests dining experience. - Consistently delivers courteous, professional service. - Maintains high standards of cleanliness (personal appearance, equipment, and facility) always.

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. 3pm-11pm and/or Overnight Shifts available. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property. Evening or Overnight Shift, or combination of the two. Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.

We are looking for a highly motivated, customer focused Restaurant Server to join our team!  Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation

The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily. We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants.  This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay.  A great housekeeping team can make a guest stay go from OK to Outstanding! Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality. Your Role: - Engage with guests to ensure their stay is going well - Work as a team to accomplish the goal of resort/hotel cleanliness - Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen. - Pickup clean linen and refill the par stock of linen on each floor pantry. - Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways - Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms. - Clean all public areas in the prescribed manner while following department standard operating procedures. - Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner. - Always respond in a friendly, helpful manner to guests and other team members.

We are looking for a highly motivated, customer focused Restaurant Server to join our team!  Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation

The General Manager has overall responsibility for the successful operation of the hotel and for meeting or exceeding its financial objectives. The General Manager: - Directs the total operation of the hotel to maintain established cost and quality standards. - Attains projected revenue and profit levels. - Achieves guests" satisfaction goals and ensures maintenance and security of the hotel's physical assets. - Develops and updates the hotel business plan and monitors financial performance. - Administers company policy and procedures. - Assures staff are recruited, selected, trained, counseled and rewarded to maintain performance standards while "providing service beyond expectations".