We're on the hunt for a dynamic and motivated individual to fill the role of Deep Cleaning Supervisor at our historic establishment. As the Deep Cleaning Supervisor, you'll be responsible for overseeing and implementing the hotel’s deep cleaning program for guest rooms to ensure the property is maintained in optimum condition. Key Responsibilities: - Show off your organizational prowess as you efficiently manage the deep cleaning process and schedule. - Check condition, clean and wipe down all surfaces, furniture and appliances including lamps and lighting, mattress/box spring, fixtures, walls, doors, shelves, windows, electronics, cabinets, refrigerator, etc. - Inspect, sanitize, polish, and clean all surfaces in bathroom including vents, shower/tub, drains, grout, mirrors, toilet, sink, hair dryer, etc. - Vacuum and spot clean all upholstered items. - Clean all hard floors and grout; vacuum carpet thoroughly and extract carpet as needed. - Embrace the opportunity to showcase your creativity by adding personal touches to the rooms, ensuring each guest feels like they are staying in a personalized oasis. - Be a keen observer, reporting any maintenance or repair needs to the appropriate departments promptly. - Stay up-to-date with the latest hotel policies and procedures, ensuring compliance with health and safety regulations.

Are you ready to join an incredible team where cleanliness meets cheerfulness? We're on the hunt for a dynamic and motivated individual to fill the role of Hotel Housekeeper at our vibrant and upscale establishment. As a Housekeeper, you'll be responsible for ensuring our guests experience a sparkling and enjoyable stay from the moment they step into their rooms. If you have an eye for detail, an infectious energy, and love to create a welcoming atmosphere, this is the perfect job for you! Key Responsibilities: - Delight guests with your exceptional cleaning skills, making every room a pristine haven of comfort and luxury. - Show off your organizational prowess as you efficiently manage your cleaning supplies, ensuring everything is well-stocked and readily available. - Bring a positive attitude and warm personality to every interaction with guests, making them feel valued and cared for throughout their stay. - Collaborate with our passionate team members, fostering a cooperative environment that promotes teamwork and ensures exceptional service. - Embrace the opportunity to showcase your creativity by adding personal touches to the rooms, ensuring each guest feels like they are staying in a personalized oasis. - Be a keen observer, reporting any maintenance or repair needs to the appropriate departments promptly. - Stay up-to-date with the latest hotel policies and procedures, ensuring compliance with health and safety regulations.

We are looking for a highly motivated, and customer focused individual to join our team as a Seasonal Barista! The ideal candidate will provide world-class customer service by delivering timely and friendly coffee bar service, suggestive selling, maintaining product presentation standards, and maintaining coffee bar cleanliness.  The position is located within the Hotel Roanoke & Conference Center at our Starbucks kiosk called STEAM. We currently have seasonal barista position opening for the holiday season. Hours mostly day shift but may also include Fri/Sat evenings,( Hrs subject to change based on business needs)   - Above all, the Barista must provide exceptional guest service to every guest, every time! - Greet guests with a smile and make them feel welcome from the moment they step through our doors. - Provide outstanding service by taking orders, offering menu recommendations, and ensuring accurate delivery of food and beverages. - Knowledge of Starbucks coffee/ beverages and accurate preparation of beverages - Processing transactions (cash, credit card and room charge) in the POS system - Completing all side work and opening/closing duties; completing all paperwork associated with closing cashier at the end of the shift. - Maintaining knowledge of the property and local events to answer guest inquiries.

~ THIS POSITION IS FOR 3RD SHIFT - 11pm - 7:30am ~   We're looking for a skilled, capable Maintenance Engineer to help keep our facility in tip-top shape. Our Engineering Department keeps the mainspring ticking around our property. From electrical to HVAC, to plumbing and carpentry, our engineers are the best at repairs.   As the Maintenance Engineer, you'll provide room touch-up, testing and repairs, fine tuning of guest room appliances, furniture, fixtures, and equipment.   A background in hotel or apartment/high-rise maintenance will qualify you. A positive attitude and a "can-do" spirit will land you this opportunity.  

We're looking for a skilled, capable Maintenance Engineer to help keep our facility in tip-top shape. Our Engineering Department keeps the mainspring ticking around our property. From electrical to HVAC, to plumbing and carpentry, our engineers are the best at repairs.   As the Maintenance Engineer, you'll provide room touch-up, testing and repairs, fine tuning of guest room appliances, furniture, fixtures, and equipment.   A background in hotel or apartment/high-rise maintenance will qualify you. A positive attitude and a "can-do" spirit will land you this opportunity.  

We are looking for a highly motivated, customer focused Busser to join our team!  The Busser is key to a successful operation.  This individual is responsible for supporting the service team with delivering memorable hospitality to our guests. As a Busser, it is your responsibility to maintain the cleanliness and organization of the restaurant, working to keep the serving stations filled, clearing, and cleaning tables, and keeping the restaurant clean. This individual will need to be quick on their feet and have an engaging attitude.   This is a tremendous opportunity for someone looking to begin a career in Restaurants!  If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property! Part-Time Shifts typically from 5:00 PM to 9:00 PM (10:00 PM weekends).Friday & Saturdays availability required -Opportunity for additional cross training

The A.V. Technician is responsible for the basic to advanced set-up, operation and tear down of all audio visual equipment used by the Hotel and corporate clients. The A.V. Tech position will begin to focus towards mastering the Audio, Video or Lighting side of the AV industry, while maintaining a general working knowledge of each of the other two areas. Shift will vary based upon needs. You should be flexible to work weekends and holidays as needed.   Responsibilities: - Set-up audio/visual equipment in meeting rooms according to clients needs.  This requires lifting an average of 20-30 lbs. to a height of 36-50 inches with occasional lifting of up to 75 lbs. to a height of 6 feet. - Set-up includes: Build scaffolding for projectors, erecting large projection screens and pipe and drape. Taping cords to floor and along walls requiring bending and kneeling. Climbing ladders to a height of 16 feet to hang banners and adjust lighting. Carrying of equipment up to 75 lbs. to and from meeting rooms. - Operation of all audio/visual equipment.  Requiring working knowledge of video and audio equipment, computers, projectors, cameras, telephones to include hook-up and trouble-shooting.  - Operation of equipment may require long periods of standing or kneeling in one place (operating cameras or spotlights).  - Climbing scaffold and ladders and ability to maintain balance while performing audio/visual duties. - Maintaining equipment and inventory.  - Requires: Ability to read and count. - Ability to lift and carry up to 75 lbs. - Good manual dexterity needed for repair and cleaning of equipment (use of hand tools, soldering iron, etc.). - Administrative duties include: Good telephone skills, ability to work directly with clients. - Ability to read several weeks worth of contracts, tracking the use of equipment, analyzing the best use of equipment and ensuring an adequate inventory of needed equipment. - Basic typing skills. - Basic office skills. - The flexibility to work a varied schedule due to business levels and industry demand (hotel is open 7 days a week). - Build and maintain a good relationship with our clients. Work as a team with all other Hotel departments. - Assist Conference Concierge with duties to include; answer telephones, light typing, counting change, operation of copiers and general assistance with guests’ conference needs. - Requires good verbal communication skills, manual dexterity, ability to cheerfully handle several requests at one time. - Assist Conference Services staff in set-up, tear down and refreshing of meeting rooms. - Requires ability to lift 35 lb. arms chairs, lift and carry tables weighing up to 70 lbs, pushing and pulling heavy carts, ability to stoop, bend and kneel. - Respond to any reasonable task assigned by Manager. Assist in keeping the Conference Center clean and orderly.

We are looking for a highly motivated Banquet Set Up Attendant to join our team!  This individual will help with the set up and preparation of conference rooms for event functions, as well as clear and tear down the rooms at the end of the function.    If you have experience with setting up banquet events, enjoy making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Assemble and arrange conference equipment in conference rooms per event order and to the standard set by Conference Services management. - Daily thorough cleaning of classrooms, ballrooms and team rooms following proper cleaning standards including the removal of trash from meeting spaces and the restocking of meeting room supplies. - Refreshes meeting rooms during meal and coffee breaks - Completes special projects as directed by department management. - Moves convention material boxes, programs, etc. from hotel receiving docks, registration areas, guest rooms or suites - Bus tables and re-set them as needed - Resolve guests’ issues and create an amazing experience - Communicate and maintain a positive relationship with culinary and stewarding staff - Maintain an awareness of all functions, events and meetings taking place at any given time