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We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen!
Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.
The Line Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.
If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!
Your Role:
- You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry)
- You will have the opportunity to experience using knives and various kitchen equipment
- You will reach and recreate recipes
- You will be consistent on all food preparation
- You will learn how to minimize food waste through cross utilization
- You will have the opportunity to work with a world class culinary team
- You will create workstations with all needed ingredients and cooking equipment
- You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)
- You will keep a sanitized and orderly environment in the kitchen
- You will ensure all food and other items are stored properly
- You will be responsible for the quality of ingredients
- Other duties as requested
We are looking for a highly motivated, customer focused Restaurant Server to join our team! Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Prepare the restaurant pre-shift for the service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on their culinary journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the menu, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
We are looking for individuals with great attention to detail to join our kitchen team as a Steward. The ideal candidate has a strong work ethic and tremendous attention to detail, in the care they take in maintaining the cleanliness of the hotel’s kitchen areas. This role truly is part of the “Heart of the House” and provides key services for culinary and food service teams so they can provide great service to our guests.
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- You will have the opportunity to interact with team members and create a positive and upbeat work environment
- You will maintain a daily sanitation log for both dish machine and manual pot wash sink
- You will ensure the work areas are left ready and communicate any items that are not ready
- You will lead our Green initiatives by properly recycling all cardboard using the compactor
- You will also be energy conscious and turn off lights when not in use keeps water faucets turned off and reports any leaks to a supervisor
- You will be a key player in safety by paying close attention to specific high traffic areas to avoid accidents, slips, trips, and falls
- You will use proper dish and glass racks to ensure proper cleaning and avoid chips, cracks, or breakage of small wares
- You will use your time wisely and proactively clean and sanitize all equipment in slow times to maintain a clean, organized, and sanitary environment
- You will have the opportunity to learn different tasks within the kitchen and develop new skills
- You will be part of a team and be able to assist in other areas when business levels dictate
- You will provide a genuine level of engagement with all guests and fellow crew members with a sincere smile
We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established
- Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
- Promote and sell special hotel programs
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information
- Be knowledgeable of all emergency procedures and policies
- Maintain house bank
- Communicate all pertinent information to manager on duty
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds
- Assist other departments as needed
Qualifications:
- High school diploma or equivalent
- A strong desire to make a positive impact on other people
- An outgoing and engaging personality
- Excellent computer skills
- Excellent verbal and written communication skills
- Excellent listening and problem solving skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
- Must be available to work various shifts including weekends and holidays
We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am.
If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
- Help guests discover their “Wanderlust” experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
- Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
- Promote and sell special hotel programs.
- Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
- Be knowledgeable of all emergency procedures and policies.
- Maintain house bank.
- Generate, Print and distribute daily and weekly reports
- Ensure the Night Audit procedures are followed with great attention to detail
- Communicate all pertinent information to manager on duty.
- Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
- Assist other departments as needed.
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeepers have one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as a Supervisor. The supervisor spends most of the shift inspecting guest rooms and public space to ensure cleanliness standards are achieved. This position also trains and onboards new employees to the department. The supervisor also motivates and inspires employees so they can achieve desired results.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Coordinates the day’s work flow and distribution of duties
- Inspect guest rooms following highest quality standards.
- Hold department employees accountable for the highest quality standards.
- Supervise and train staff to ensure that standards of cleanliness are maintained.
- Assists with performing inventory of linen and supplies.
- Assists in completion of performance evaluations.
- Uses judgment and experience to distribute work, assign rooms and duties to staff
- Coordinate activities with Front Desk Supervisor and staff.
- Reports maintenance needs accordingly
- Ensures employees are using/handling cleaning chemicals safely.
- Finds coverage for callouts or when house counts increase Perform other related duties as requested by Management
Do you have Restaurant experience and have a collaborative and leadership mindset? If so, these competencies are key to our open position of Restaurant Manager.
The Restaurant Manager is a proactive solution seeker, they lead by example and continuously encourage and engage their team members, while collaborating cross departmentally.
They will provide the strategic leadership required to achieve the fiduciary and quality goals for the restaurant operations. The Manager will ensure the effective and efficient operation of all facets of restaurant operations, while improving on the current model and is responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of Pyramid Hospitality.
Job Description
Position Description & Job Responsibilities
- Provide a memorable, pleasant and efficient atmosphere for staff and guests at our Marsh Tavern, Chop House, Dormy Grill and In Room Dining offerings.
- Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation..
- Monitor and critique food quality and service levels.
- Hire and train staff, tracking standards of service and productivity for food & beverage associates.
- Create a comfortable atmosphere to encourage committed and loyal associates.
- Forecast and schedule staff according to occupancy levels and business needs.
- Daily tracking of payroll and revenue.
- Coach and counsel staff, as well as holding monthly meetings for staff.
- Ensure physical atmosphere and cleanliness of restaurant, including inspecting tabletops, and side-stations.
- Monitor all current inventories and assist in end of the month inventories.
- Responsible for ordering of new product.
- Attend and when applicable, lead food and beverage meetings as required.
- Responsible for timely performance feedback and evaluations of staff.
- Communicate and collaborate with Director of Food and Beverage, Director Sales & Marketing, Executive Chef, Banquet Manager, and General Manager, on all upcoming events, promotions, new products, etc.
- Handle guest complaints in a professional and efficient manner.
- Learn and apply coding of Food and Beverage invoices in a timely manner.
- Responsible of tracking all restaurant tips each day and for each pay period.
- Oversee and submit restaurant staff time and attendance in accordance with Payroll parameters.
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Formal Education and Job Related Requirements
- High school diploma or equivalent experience required.
- Five years
We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen!
Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.
The Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining. The Cook will maintain a passive leadership role in maintaining adequate production level form the Kitchen staff.
If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!
Your Role:
- You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry)
- You will have the opportunity to experience using knives and various kitchen equipment
- You will reach and recreate recipes
- You will be consistent on all food preparation
- You will learn how to minimize food waste through cross utilization
- You will have the opportunity to work with a world class culinary team
- You will create workstations with all needed ingredients and cooking equipment
- You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)
- You will keep a sanitized and orderly environment in the kitchen
- You will ensure all food and other items are stored properly
- You will be responsible for the quality of ingredients
This Executive Level position will oversee all aspects of the Finance/Accounting Department .The Director of Finance will report to the General Manager and VP of Finance. Will act as a mentor and be very involved with the day-to-day operations of the hotel and the department.
Responsibilities
- Effectively manage and communicate cash flow related issues, as required to management and ownership.
- Coordinate the completion of all forecasts and budgets as required, with the full and active participation of Executive Team and department managers.
- Analyze financial data and operations in order to assist and advise management in maintaining the hotels’ financial objectives.
- Ensure that all balance sheet accounts are reconciled on a timely basis.
- Develop and implement financial strategies, policies, and procedures to ensure the effective management and control of financial resources.
- Establish and continually audit all internal financial controls including purchasing, cash handling, disbursements, credit extension, inventories, assets, master keys, payroll, and records.
- Direct and/or prepare all financial reports in accordance with the company’s requirements meeting various due dates and deadlines.
- Conduct regular financial analysis and provide insights on revenue generation, cost control, and profitability enhancement.
- Collaborate with department heads to identify and implement cost-saving initiatives without compromising quality and guest satisfaction.
- Maintain strong relationships with external stakeholders, including auditors, banks, and financial institutions.
- Ensure hotels’ compliance on all regulatory licenses and permits, leases, contracts, legal agreements, and the proper execution of all operational taxes.
We are looking for someone passionate about the culinary arts to join our Culinary team. This individual must be creative, motivated, and passionate about growing their talents in the kitchen!
Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.
The Line Cook assists the Chef in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.
If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!
Your Role:
- You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry)
- You will have the opportunity to experience using knives and various kitchen equipment
- You will reach and recreate recipes
- You will be consistent on all food preparation
- You will learn how to minimize food waste through cross utilization
- You will have the opportunity to work with a world class culinary team
- You will create workstations with all needed ingredients and cooking equipment
- You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat)
- You will keep a sanitized and orderly environment in the kitchen
- You will ensure all food and other items are stored properly
- You will be responsible for the quality of ingredients
- Other duties as requested
We are looking for a highly motivated, customer focused Bartender to join our team! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the bar area
- Maintains proper and adequate set-up of the bar daily
- Guide guests on their beverage journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the bar, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
- Requisitioning and stocking of all beer, wine, spirits
- Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
- Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
- Inputs orders into a register at the point of sale and creates a check for each guest
- Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
The Engineer III will assist guests with maintenance requests, identify problems and perform various room preventative maintenance tasks.
- Ensure cleanliness of entire lobby area, dusting, vacuuming and furniture placement.
- Polishes all brass sign displays and stairway handrails.
- Ensures constant monitoring and replacement of telephone message pads and pens at all public telephones.
- Observe Concierge carpeting to maintain constant cleanliness.
- Monitor newspaper stand to ensure a neat appearance.
- Dusts all pictures and furniture.
- Checks and cleans all public restrooms, including the poolside restrooms, on a frequent basis throughout the day/evening, replacing paper supplies as needed.
- Checks, cleans and re-stocks employee restrooms two times daily.
- Remove trash and vacuums carpets in internal offices.
- Maintains a neat appearance of work cart.
- Report all maintenance needs and special cleaning needs.
- Return all lost and found articles to Housekeeping Office.
- Practice safety standards at all times.
- Clean up spills immediately.
We are looking for a highly motivated individuals to join our Guest Services team as a Valet Parking Attendant.
The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay.
In offering a warm welcome to our hotel/resort, the Valet Parking Attendant assists with the opening of car doors as they arrive to our beautiful Equinox Golf Resort and unloading of guest’s luggage as needed.
They will serve as source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If YOU are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you!
This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
- Provide exceptional customer service by being engaging and taking sincere interest
- Interacts with all guests. The Valet Parking Attendant will welcome each guest to our hotel.
- If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
- You will park and retrieve guests’ cars as needed
- You will assist guests in securing other forms of transportation as needed
- You will be working together with other attendants to ensure each guest has a personalized experience
- Assist bellperson, concierge, and public area attendant in keeping entrance area clean and organized
- "Be the Difference" with all guest and employees and do more than just “the norm".
The Banquet Chef assists the Executive Chef in the management of the kitchen staff in the procurement, production, preparation and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products.
Job Description:
- Manage the daily production, preparation and presentation of all food for the hotel's restaurant(s) and food service to ensure a quality, consistent product is produced which conforms to company and brand standards.
- Manage staff in the production and preparation areas of the kitchen in order to attract, retain and motivate the associates while providing a safe work environment
- Assist with scheduling, training, developing, staff as appropriate
- Schedule and manage the maintenance/sanitation of the kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations.
- Monitor, analyze and control all labor and food costs; prepare the appropriate reports, charts and schedules to ensure budgets are met/exceeded while quality is maintained/improved.
- Assist the Executive Chef in the creation, costing and implementation of seasonal and special menus.
- Should assume the responsibilities of the Executive Chef in his/her/their absence.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
We are looking for a highly motivated and analytical individual to join our team as Banquet Manager.
Banquet Manager is responsible for: hiring, training and directing the banquet staff in servicing all the banquet activities; ensuring a successful function and repeat business. This is a management position.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Manage setup, service, and breakdown of all banquet functions as specified by catering contracts and established departmental standards
- Create, monitor, and update scheduling of Banquet associates based upon business needs.
- Recruit and train Banquet associates
- Establish specific goals and standards of task and performance management practices to fully maximize productivity of Banquet associates
- Serve as liaison between FOH Banquet associates and BOH leadership
- Foster and maintain relationships with distributors and purveyors
- Provide continual support and guidance to the Banquet team
- Ensure the completion and return of beverage requisitions at conclusion of event
- Oversee the completion of the equipment checklist prior to the day of the event
- Perform all administrative duties necessary for the operation of Banquet functions
- Coach, counsel, and discipline Banquet associates
- Create and deliver feedback and performance reviews of Banquet associates
- Ensure the maintenance of proper care and cleanliness of serving equipment
- Oversee pre-meeting, assigning stations and duties to servers
- Ensure servers take appropriate breaks during events
- Adhere to and reinforce all appearance and service standards and procedures
- Be proficient in MICROS, Excel, Word, and Silverware
- Read and interpret Sales/marketing and Conference/catering contracts for set-up, service, and billing
- Work closely with Director of Food & Beverage, Sales/Marketing and Conference/Catering and Team members in meeting and/or exceeding monthly budgetary goals as it relates to expenses and cost percentages to include labor
- Accurately complete applicable payroll processes on a daily, weekly, and bi-weekly basis. This includes calculating and submitting gratuities, tips, and service charges to Director of Finance
- Direct and manage the set-up of all equipment, supplies, and/or furniture required for each function
- Know and follow county and state ordinances. E.g., Noise, light, etc
- Possess basic knowledge for operation of all rental A.V. equipment of the Hotel
- Manage and maintain banquet Inventory log of all linen skirting needs for banquet functions. Monitors all items and keeps them at appropriate PAR levels; (linen, uniforms, a.v. equipment, chairs, buffet pieces, décor, etc.)
- Create and manage post-meeting recaps with Banquet team and applicable departments
- Periodically review and update the banquet training manual as needed
- Complete and adjust billing for groups
- Execute recurring inventories in conjunction with other F&B Managers
- Monitor cleanliness of décor, banquet rooms, and storage areas
- Attend and participate in regularly scheduled meetings: Banquet, BEO Meeting, Resume Meeting, and Food & Beverage Meeting
- Plan and lead Banquet Department Meetings
- Attend and participate in daily Standup Meeting, weekly Leadership Meeting, and weekly meeting with Catering Office