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Come grow with us! Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, 401k, medical, dental, vision, and PTO, along with other benefits. We are people focused with a CARE culture at the center of everything we do.
The Assistant Restaurant Manager assists the Restaurant Manager in all aspects of operation of Athens' #1 rated Cutler's Restaurant & Bunch of Grapes Tavern.
We are looking for a creative, fun, energetic food and beverage professional early in their career who wants to grow with the OU Inn/Cutler's and with Pyramid Global Hospitality.
The ideal candidate will be innovative when it comes to menu creation, next level cocktails, have a desire to learn the financial aspect of a restaurant and bar, as well as great communication to lead a successful team.
Some basic duties include, but are not limited to:
-interviewing potential candidates, onboarding and retaining great employees that live our People First lifestyle.
-promote the hotel facilities while creatively upselling the Cutler's Restaurant product.
-ensuring that weekly schedules and biweekly payrolls are completed and that employees are paid accurately.
-create a positive work environment that employees want to return to each day.
We are looking for a highly motivated individuals to join our Guest Services team as a Guest Services Agent. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they arrive for the first time and throughout their stay. In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
If you are a person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.
Your Role:
- Help guests discover their “Wanderlust” experience
- Provide exceptional customer service by being engaging and taking sincere interest
- Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
- If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
- You will be escorting and orienting the guest to the front desk for check-in.
- You will park and retrieve guests vehicles as requested
- Upon check-in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
- You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
- Assist lobby attendant in keeping entrance area clean and organized
- "Be the difference" with all guest and employees and do more than just “the norm".
Come grow with us! Pyramid Global is an international leader in hospitality and a place you can grow your career internally. We offer competitive salaries, bonus potential, 401k, medical, dental, vision, and PTO, along with other benefits. We are people focused with a CARE culture at the center of everything we do.
Reporting to the General Manager, the Assistant General Manager will direct and coordinate activities of the hotel and restaurant to obtain a positive environment where optimum efficiency and economy of operations maximizes its full potential through a balanced focus on people (employees and guests), product and profit.
- Help direct and be the point of contact for all department heads with the exception of the Director of Sales and Marketing and the Director of Human Resources.
- Maintain positive relations with staff through teaching, coaching, and continual communication of all items concerning their areas of expertise, individually and as a department as a whole.
- Foster a positive employee experience through trust building, open communication, and actively encouraging a positive environment.
- Analyze with each department head their goals identified and the action steps to achieve them within the identified length of time, and offer encouragement along the way.
- Monitor progress on a set schedule and report achievements and problem areas to the General Manager, their effect on profitability and stability of hotel operations.
- Ensure a positive guest experience through the quality and safety of the hotel product.
- Encourage creative and critical thinking for problem solving while ensuring the brand is maintained.
We are looking for a highly motivated, customer focused Bartender to join our team! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the bar area
- Maintains proper and adequate set-up of the bar daily
- Guide guests on their beverage journey through descriptive selling of the menu
- Be accurate in your order taking, confirming all special requests
- Be the master of the bar, understanding the details to enhance the conversation
- Work collaboratively with other restaurant servers and kitchen/bar staff
- Assist guests who have concerns to guide them to a resolution that leaves them happy
- Finalize the experience through timely and accurate bill presentation
- Requisitioning and stocking of all beer, wine, spirits
- Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
- Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
- Inputs orders into a register at the point of sale and creates a check for each guest
- Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.