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The Hideout Assistant Manager assists the Hideout General Manager regarding supervision of the restaurant staff, ensuring quality product and service to restaurant customers.
- Assist in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet.
- Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
- Schedule and direct staff in their work assignments; Evaluate all restaurant team members on a timely basis to ensure consistent high standards of service.
- Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties.
- Answer telephones in a clear voice, coordinate and document reservations.
- Organize special events in the restaurant such as receptions. Maintain rapport with all departments and attend relevant meetings.
- Move throughout facility and kitchen areas to visually monitor and take action to ensure food quality and service actions are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency.
- Maintain profitability of outlet to support overall hotel operation.
- Enter billing information into micros system in order to generate a final guest check; Process payroll for each event that includes calculating number of hours worked and gratuity distribution.
- Check staff attendance according to schedules; Adjust and reassign server stations, as necessary, in order to provide quality service during functions.
The Laylow, Autograph Collection is seeking a full time Housekeeper. They will ensure guests are treated with hospitality, accurately, and efficiently. Provide guests with service that anticipates their needs. Responsible for maintaining standards of hotel cleanliness set by the Director of Housekeeper. Help maintain smooth transfer of clean rooms and promote the cleanliness of Hallways and Service Landings.
Must be flexible with scheduling and work days, evenings, weekends, and holidays.
- Greet and welcome every Guest. Ensure every Guest receives a fond farewell. Identify and explain hotel facilities and features to Guests while escorting them.
- Safely and securely drive every guest vehicle. Safely and securely stores guest vehicle keys.
- Communicate parking procedures to guests/visitors.
- Supply guests with directions/information regarding property amenities, services, hours of operation, and local areas of interest.
- Notify Front Office/Assistant Front Office Manager of guest reports of theft.
- Maintain a thorough knowledge of all hotel features, layouts, room types and amenities.
- Maintain a thorough knowledge of hotel restaurant concepts, menu price range, Hours of operation of outlets, Local area and culture.
- Control and monitor traffic at the driveway.
- Accommodate all Guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request.
- Ensure that the Valet desk is attended to at all times; that all posting positions are maintained.
- Arrange transportation or call taxi cabs for guests/visitors.
- Follow and Perform all Marriott standards for the department.
- Post up in assigned Posting Positions on the floor when not actively assisting a guest.
- Perform all other job duties as assigned.
We are looking for a highly motivated, customer focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.
This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the restaurant area
- Monitoring the open dining sections of the restaurant for empty and cleaned tables
- Estimating wait times for guests and monitoring the guest waiting list
- Ensuring that the needs of the guests are met while they are waiting.
- Answering the telephone, booking reservations and moving tables together to accommodate large parties.
We are looking for a highly motivated, customer focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive to the restaurant. They will also support the service team with delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests visit, you are the first and last contact they have. This individual will need to be quick on your feet and have an engaging attitude.
This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
- Greet guests as they arrive or move about the restaurant area
- Monitoring the open dining sections of the restaurant for empty and cleaned tables
- Estimating wait times for guests and monitoring the guest waiting list
- Ensuring that the needs of the guests are met while they are waiting.
- Answering the telephone, booking reservations and moving tables together to accommodate large parties.