Pyramid Global Hospitality

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Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 weeks ago(3/15/2023 4:35 PM)
We are looking for a highly motivated, customer focused Restaurant Server to join our team!  Servers are the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Prepare the restaurant pre-shift for the service ahead - Greet guests as they arrive or move about the restaurant - Guide guests on their culinary journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the menu, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Outlets
Position Type
Regular Part Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 weeks ago(3/15/2023 4:19 PM)
We are looking for a highly motivated, customer focused Bartender to join our team!  The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude. If making meaningful connections and providing excellent guest service is what you strive for then we would love to have you on our team! This is a wonderful opportunity to work at a beautiful beachside resort. Your role: - Greet guests as they arrive or move about the bar area - Maintains proper and adequate set-up of the bar daily - Guide guests on their beverage journey through descriptive selling of the menu - Be accurate in your order taking, confirming all special requests - Be the master of the bar, understanding the details to enhance the conversation - Work collaboratively with other restaurant servers and kitchen/bar staff - Assist guests who have concerns to guide them to a resolution that leaves them happy - Finalize the experience through timely and accurate bill presentation - Requisitioning and stocking of all beer, wine, spirits - Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. - Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control. - Inputs orders into a register at the point of sale and creates a check for each guest - Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Outlets
Position Type
Regular Full Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 1 month ago(2/28/2023 1:19 PM)
We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.  If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with an incredible company at a beautiful beachside resort. Your Role: - Help guests throughout their experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Communicate all pertinent information to manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Front Office
Position Type
Regular Full Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 1 month ago(2/28/2023 2:12 PM)
We are looking for a highly motivated and analytical individual to join our team as Food and Beverage Manager.  This individual is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will assist in providing the strategic leadership required to achieve the fiduciary and quality goals for the Food and Beverage operations. They will ensure the effective and efficient operation of all facets of the hotel/resort Food and Beverage operations, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of Pyramid. Your Role: - Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.  - Supply information about the Food and Beverage capabilities and programs to other departments and clients or potential clients. - Respond to needs and requests of guests and potential guests. - Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation. - Implement effective cost controls for food, beverage and labor. - Must be able to understand, read and explain profit & loss statements, labor reports, cost reductions, including labor. - Develop workable systems for inventory, receiving and product utilization (product cost). - Develop standards of productivity for food & beverage personnel. - Create appealing, high quality, marketable cycle menus and special event menus. - Create a comfortable atmosphere to encourage committed and loyal employees. - Oversee and assist in hiring and training programs for food and beverage personnel. - Develop management skills in employees. - Oversee weekly payroll for department. - Assist in all Food and Beverage outlets in whatever capacity needed.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Asset Management
Position Type
Regular Full Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 weeks ago(3/14/2023 2:59 PM)
We are looking for someone passionate about the culinary arts to join our Culinary team.  This individual must be creative, motivated, and passionate about growing their talents in the kitchen!    Successful candidates for this role will have previous experience working in a professional kitchen environment, with a strong desire to learn, to develop skills and work with the culinary leadership team to create menus which reflect seasonal availability and concept of the restaurant.    The Cook assists the culinary leadership team in production and fabrication of food products for kitchen preparation, cafeteria, banquet cooking, dining room, and fine dining.    If you have a passion for the Culinary arts and are looking to join a team where you can develop your skills and grow a career, then we want you!   Your Role: - You will develop your knowledge and skills in various cooking procedures and methods (grill, sauté and fry) - You will have the opportunity to experience using knives and various kitchen equipment - You will read and recreate recipes - You will be consistent on all food preparation - You will learn how to minimize food waste through cross utilization - You will have the opportunity to work with a world class culinary team - You will create workstations with all needed ingredients and cooking equipment - You will prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat) - You will keep a sanitized and orderly environment in the kitchen - You will ensure all food and other items are stored properly - You will be responsible for the quality of ingredients This Full Time position comes with wonderful benefits including: Paid Time Off, Paid Holidays, Medical, Dental, Vision Coverage, 401k Program, a fantastic company culture, and much more!
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Culinary
Position Type
Regular Full Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 1 month ago(2/15/2023 1:36 PM)
We are looking for someone who loves coffee service, is highly motivated, and customer focused to join our team as a Marketplace Barista!  This individual needs to be highly organized, loves numbers and very detailed.  They will be working closely with different members of our team and guests from all different places, so they will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Maintain a great relationship with all members of the team - Be highly organized to maintain control and timeliness in closing out all guest checks - Maintain a cash bank - Be willing to jump in where needed to assist in delivering top service levels - Promotes breakfast buffet, lunch, and dinner menu. Responsible for the knowledge of all menus and items offered in grab and go section. Memorize product locations throughout the store and be able to direct customers or make suggestions. - Sets up Grab and Go. Responsible for maintaining stock- all shelves are stocked, pantry is stocked, and prepared for each shift. - Responsible for keeping area clean and stocked. - Receives and visually inspects guest check for any inaccuracies, then closes the check to the proper method of payment, (i.e., cash, credit card or house charge). - Ascertains guest satisfaction; in the event of dissatisfaction, tactfully negotiates accommodation. - Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. - Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Outlets
Position Type
Regular Part Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 months ago(2/7/2023 4:31 PM)
We are looking for a highly engaging, safety and customer focused individual to join our team as Security Officer. The successful candidate for this role is engaging, highly detailed, and is open to learning and leading by example, responds in a professional and courteous manner to guests and team, as well as being there to support the team both personally and professionally.   The Security Officer is responsible for the safety and security of guests and employees and the property. This includes supporting other department activities to help assure the highest levels of guest and employee service. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at our beautiful resort.   Your Role: - Carry out the safety policies and procedures of The Shores and Pyramid Global Hospitality, while maintaining the highest degree of professionalism and teamwork atmosphere as per standards of service. - Follow safety procedures to ensure a safe working environment for guests and associates. - Reduce the opportunity for the commission of crimes using preventive patrol and high visibility of security throughout the premises on a timely schedule. - Promote and preserve the peace on premises to assure a comfortable and non-threatening environment for guests and employees. - Aid, or seek aid for, individuals who are in danger of physical harm, or in need of medical attention. - Respond to emergencies as prescribed in Emergencies Service Procedures of the property. - Assure the security of guest and employee information both in written reports and in general business operations. - Complete all Daily Activity and Incident Reports. - Help assure compliance with Liquor Laws. - Assist in developing and presenting security related programs. - Review and edit written records produced by Security Officers. - Aid in other job classification as determined necessary by immediate superior.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Security
Position Type
Regular Part Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 months ago(1/24/2023 3:06 PM)
At The Shores Resort and Spa our team members are like family! We are seeking warm friendly individuals to assist in our thriving banquets department. Serving and customer service experience is a plus, but we will consider all interested individuals. This is an On Call position and could be perfect for someone looking for ways to pay for schooling or someone who is looking to make some extra money on the side.   Your role: - Set up for functions to include draping tables, setting silverware, folding napkins, preparing drinks and put out table centerpieces. - Service to include picking up food from back hall, carrying trays to function location, serve food and clear the food from the tables. - Break down to include bussing tables, putting away dirty linen and centerpieces, vacuuming. - Responsibilities also include cleaning of back hall and organizing of storerooms. - Set up for AM or PM break stations that include coffee, tea, snacks, beverages, etc. - Assists as needed with event room setup according to meal period and table needs - Performs food & beverage preparation duties such as preparing condiments, brewing coffee and ensuring workstations are stocked - Serves food and beverages to guests, removes dishes, glasses, silverware or other items from tables/counter tops and takes them to the kitchen - Cleans and sanitizes tables and/or counters & seats after guests are finished - Explains how various menu items are prepared, cooking methods and ingredients - Takes into consideration any special request and dietary issues made by the guest - Provides general property information Offers warm and sincere welcome/farewell for all guests - Interacts with staff in a professional manner, assisting other departments with necessary information - Ensures final quality check on food and beverage items prior to serving guests - Monitors assigned tables for customer satisfaction, quality and additional service - Addresses any guest issue promptly and with high concern - Provides assistance to other event and restaurant staff as needed - Maintains constant awareness of safety issues, (i.e. broken glass, frayed electrical cords, leaks, broken locks and suspicious persons)
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Banquets
Position Type
On Call
Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 weeks ago(3/15/2023 4:33 PM)
The beach is calling you! Are you a dedicated, positive, and motivated individual looking for a fulfilling opportunity? Are you looking to grow your skills with one of the best companies to work for in Volusia County? At The Shores Resort and Spa, our employees are like family! Our vivacious, positive atmosphere and team oriented mentality make this the best place to work in the County! We're looking for capable Room Attendants with open availability, including weekends, for our busy resort!   The Room Attendant cleans and vacuums guests rooms; collects soiled linens for laundering, make beds, replenishes room supplies, empties trash and responds to guests needs, maintaining a clean environment for hotel guests in accordance with the high quality standards of Pyramid Global and The Shores Resort and Spa.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Housekeeping
Position Type
Regular Full Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 weeks ago(3/15/2023 4:26 PM)
The beach is calling you! Are you a dedicated, positive, and motivated individual looking to make the next move in your career? Are you looking to grow your skills with one of the best companies to work for in Volusia County? The Shores Resort and Spa is waiting for you!    The Shores Resort & Spa has received this prestigious award for the 2nd year in a row 2019 & 2020 "Top 10 Best Places to Work" in all of Volusia and Flagler County! There is a reason why that award was won! Call now and become a part of the team here at the Shores!     These are a few of the duties of a Banquet Houseman: to manually set up, break down, and service all meeting rooms in accordance with Pyramid Hotel Group high standards of quality. To collect all service ware and allocate in accordance with event order to supply function.    ESSENTIAL FUNCTIONS:  Communicate with supervisor throughout shift to be aware of the work.  Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance-floors, etc., from storage area to meeting rooms.  Supply and replenish meeting rooms with clean glasses and fresh water.  Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function.  Replenish beverages as necessary, and check with guests for overall satisfaction.  Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times.  Anticipate equipment needs from event orders and count same.  Mandatory attendance for monthly departmental meetings.  Practice Teamwork and "Clean as you Go" policies.  Other:  Regular attendance in conformance with the standards which may be established by Pyramid Hotel Groups from time to time. 
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Banquets
Position Type
Regular Part Time
Hotel/Resort Name The Shores Resort and Spa
Posted Date 2 years ago(4/22/2021 2:34 PM)
Have you always wanted to work where you can see the ocean every day? Have you dreamed of a rewarding job with a successful company that values you? The beautiful Shores Resort and Spa might be the perfect fit for you!!   The Shores Resort & Spa has received this prestigious award for the 2nd year in a row 2019 & 2020 "Top 10 Best Places to Work" in all of Volusia and Flagler County! There is a reason why that award was won! Call now and become a part of the team here at the Shores!   The purpose of this job is to perform the duties of Public Area Attendant in accordance with the company standards for satisfactory performance.   Job Description: To work as a member of the housekeeping team maintaining the public areas, maintaining a high standard of cleanliness in all lobby, restrooms, hallways, and general front of the hotel. The essential duties and responsibilities include the following (other duties may be assigned): - Moves and arranges furniture in public areas. - Polishes metalwork. - Cleans rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, locker rooms, offices, pool deck, fitness room, entrances and other work areas. - Sweeps, scrubs, waxes, and polishes floor. - Cleans rugs, carpets, upholstered furniture, and draperies. - Washes walls, ceiling, and woodwork. - Washes windows, door panels, mirrors and sills. - Empties trash receptacles, and empties and cleans ash urns. - Transports trash and waste to disposal area. - Replenishes bathroom supplies. - All other duties as described by the manager.
Location
US-FL-Daytona Beach Shores
Location : Brand
Independent
Location : Property Name Linked
The Shores Resort and Spa
Department
Housekeeping
Position Type
Regular Full Time