SUMMARY:  Nestled on the shores of Lake Lanier lies the Lanier Islands Resort; the resort offers 282 rooms conveniently located throughout the 1,200 acres of the resort. This individual is responsible for soliciting and closing sales agreements and facilitating the execution of those agreements in the small meetings market in a manner consistent with company standards. Examples of events are Day-Meetings, (with/out overnight accommodations), family reunions, tour & travel groups and room only blocks affiliated with other Islands’ activities. This position books and details their own events

Elf Requirements: To ensure we meet our goals, we aim to provide the highest standards of service and enjoyment for our guests, so the following attributes are essential to be part of the Legacy Lodge Team: • A passion for working with children and ability to keep high levels of enthusiasm   throughout the day • A friendly and outgoing personality • Ability to interact with all visitors, both children and adults • Confidence to set the mood with Christmas-themed chatter • Ability to keep to strict timings • Ability to keep calm under all circumstances and ensure you provide the best    possible service • A clear understanding of the importance of creating Christmas magic and being in    character, both persona and uniform, AT ALL TIMES • A willingness to work hard and have fun at the same time! Elf Roles and Responsibilities: • Greet each family during their stay ensuring they have the correct time of their booking for their Elf Tuck in  • Chat with the children, build excitement and ease nerves • Give each child their Elf Passport and explain how to use it • Show the children how to find their Christmas Magic Name and wish them a happy experience • Ensure families enter the Experience at the correct times to keep to the schedule • Say goodbye to families exiting the experience and ensure each had a good visit • Advise on other activities happening on site during the day Elf Workshop (Craft Room)  • Build more excitement as you open the door to the workshop and greet each family  Workshop • Explain the important jobs the elves do at the North Pole using ‘elf tools’ such as Rudolf’s Nose Polish • Explain how Santa can deliver the presents all in one night by magically shrinking the presents to ensure they can   all fit on the sleigh                 • Help the children shrink a present (elf magic provided) • Thank each child and send them on their way • Chat with each child about the completion of their Elf Passport and stamp their booklet • Be aware of timings, less talk if Santa’s is ready and more if he needs a little time, it is important each family does not feel held up or left waiting unattended • Help Santa stay on track by using the secret communication system should he run over on time   • Let each family into see Santa and wish them a Merry Christmas Experience & Qualifications: Experience in a children’s entertainment or performance based environment would be an advantage, but is not essential. Full training will be given but above all you must be enthusiastic. Event Dates November 22 – December 31st Elf Training – date TBD Elf Uniform: Elf uniform will be provided (top/trousers/striped socks/gloves/optional hat), you will need your own comfortable black or brown shoes or boots (no trainers). Warm under layers are also recommended!

Come be a part of something bigger!   Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: - Full Time employees have access to Medical and Dental insurance to fit your needs - Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) - 401K match (Let us help you build your financial future) - Companywide Hotel Room Discounts (Who doesnt love to get away) - Paid Time Off - Employee Assistance Program (We are here to support you) - Employee family events (bring the kids!) - Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few - Many more, please inquire for more details

We are looking for a highly motivated and analytical individual to join our team as Restaurant Manager for Game Changer.  The Restaurant Manager is a proactive solution seeker, they lead by example, don’t settle for the normal, and continuously encourage and engage their team members. They will provide the strategic leadership required to achieve the fiduciary and quality goals for the restaurant operation. The Manager will ensure the effective and efficient operation of all facets of the restaurant operation, while improving on the current model and be responsible for managing in a manner consistent with the mission, operating philosophy, standards, and values of the Benchmark. Your Role: - Attend weekly meetings, relaying information about upcoming events to staff under his/her supervision.  - Supply information about the restaurants capabilities and programs to other departments and clients or potential clients. - Respond to needs and requests of guests and potential guests. - Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate with a first-class operation. - Implement effective cost controls for food, beverage and labor. - Must be able to understand, read and explain profit & loss statements, labor reports, cost reductions, including labor. - Develop workable systems for inventory, receiving and product utilization (product cost). - Develop standards of productivity for food & beverage personnel. - Responsible for implementing company-wide system - Create appealing, high quality, marketable cycle menus and special event menus. - Create a comfortable atmosphere to encourage committed and loyal employees. - Oversee hiring and training programs for food and beverage personnel. - Develop management skills in employees. - Oversee weekly payroll for department. - Assist in the other Food and Beverage outlets in whatever capacity needed.

Nestled on the shores of Lake Lanier lies Lanier Island Resort – an island destination spread out across 1200 acres unlike any resort in Georgia. Our property features 282 guest rooms, indoor/outdoor meeting spaces, golf course, multiple dining options, nature trails, and other points of interest.   We are looking for a highly motivated, customer focused Beverage Cart Attendant to join our team!  Beverage Cart Attendants are the friendly face to golfers as they play the course.  This individual is responsible for our customers’ food and beverage service experience on the course.   A Beverage Cart Attendant will be responsible for stocking beverage carts with cold drinks, alcoholic beverages, and snacks such as: canned beers, sodas, bottled water, and sports drinks. They will work to successfully meet sales goals by distributing products on the Resort Golf courses.   If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!    Your role: - Acknowledges and greets each group of guests on the course, providing information on convenience cart services and product availability - Takes orders and up sells where appropriate - Must ensure bookkeeping and proper payment is received - Maintains order on the course by following proper golf etiquette, observing, and respecting the flow of the game and operating the cart in a safe manner - Manages inventory by verifying and restocking supplies as needed, notifying manager of shortages, and requesting adequate stock for the following day - Obtains approval for opening and closing inventory on cart, removing perishable items at the end of the day, and keeping the cart clean - Maintains appropriate standards to ensure food safety and sanitation - Inspects cart to ensure that there are no maintenance concerns; immediately reports any issues to Manager - Utilizes proper procedures in serving alcoholic beverages (verify legal drinking age and/or discontinuing service to intoxicated customers) - Maintains an up to date working knowledge of all resort amenities as well as any special events - Interacts with resort staff in a professional manner, assisting other departments with necessary information - Opportunities to learn and grow in many areas of a Resort and Golf operation

  Come be a part of something bigger!   Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: - Full Time employees have access to Medical and Dental insurance to fit your needs - Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) - 401K match (Let us help you build your financial future) - Companywide Hotel Room Discounts (Who doesn’t love to get away) - Paid Time Off - Employee Assistance Program (We are here to support you) - Employee family events (bring the kids!) - Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few - Many more, please inquire for more details   We are looking for a highly motivated individuals to join our Front Desk team as a Night Auditor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests.   What you will have an opportunity to do: While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area. This role serves the key hours where service is of utmost importance, typically from 11pm to 7am. If you are a detail-oriented person who enjoys engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.   Your Role: - Help guests discover their “Wanderlust” experience - Provide exceptional customer service by being engaging and taking sincere interest - Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established. - Help to resolve problems and “WOW” guests through recovery when things aren’t quite right - Promote and sell special hotel programs. - Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information. - Be knowledgeable of all emergency procedures and policies. - Maintain house bank. - Generate, Print and distribute daily and weekly reports - Ensure the Night Audit procedures are followed with great attention to detail - Communicate all pertinent information to the manager on duty. - Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds. - Assist other departments as needed.

Come be a part of something bigger!   Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: - Full Time employees have access to Medical and Dental insurance to fit your needs - Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) - 401K match (Let us help you build your financial future) - Companywide Hotel Room Discounts (Who doesn’t love to get away) - Paid Time Off - Employee Assistance Program (We are here to support you) - Employee family events (bring the kids!) - Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few - Many more, please inquire for more details   Nestled on the shores of Lake Lanier lies Lanier Island Resort – an island destination spread out across 1200 acres unlike any resort in Georgia. Our property features 282 guest rooms, indoor/outdoor meeting spaces, golf course, multiple dining options, nature trails, and other points of interest. 

FRONT DESK AGENT (Full-Time) $300 Sign On Bonus After 90 days!   We offer our Full-Time associates the following incredible benefits: - $300 Sign-On Bonus: $150 after 90 Days, $150 after 6 Months - Paid Time Off (PTO) - Paid Holidays - One of the most comprehensive and affordable employee benefit/insurance programs in the hospitality industry - Company Paid Life & AD&D Insurance - 401K Match - Hotel Room Discounts - Free Parking - Advancement Opportunities - Summer/Seasonal Work Available  POSITION SUMMARY   The Front Desk Agent greets guests, processes check-ins and check-outs, issues room keys, answers questions, and resolves guest requests in safe and efficient compliance with policies and procedures, brand standards, and federal, state and local regulations.  Processes guest bills and collects payments in compliance with cash handling, credit card processing and accounting policies and procedures.   ESSENTIAL FUNCTIONS - Process guest check-ins and room assignments following the hotel’s rate structures, discounts and sell/upsell strategies. Accommodate special requests when possible.  - Process check-in/check-out and collect payments in compliance with cash handling, credit card processing and accounting policies and procedures. - Answer inquiries about hotel services, in-house events, directions, local attractions, etc. Assist guests with check cashing, safety boxes, additional guest room keys, transportation, etc. - If necessary, walk guests in a professional and courteous manner and in compliance with policies, procedures and brand stands. - Pre-register, block reservations and, as appropriate, take same day and future reservations. Cancel room reservations according to policies and procedures. - Ensure release of any Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. - On time and at work when scheduled and in proper uniform. - Attend department meetings as scheduled. - Consistent professional and positive attitude and actions when communicating with guests and associates. - Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures.  Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.  Check with manager / supervisor before leaving work area for any reason. - Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.  

Come be a part of something bigger!   Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer: - Full Time employees have access to Medical and Dental insurance to fit your needs - Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) - 401K match (Let us help you build your financial future) - Companywide Hotel Room Discounts (Who doesn’t love to get away) - Paid Time Off - Employee Assistance Program (We are here to support you) - Employee family events (bring the kids!) - Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few - Many more, please inquire for more details   To input and maintain group blocks, as well as group billing.   What you will have an opportunity to do: ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Other duties may be assigned.   - Input of billing instructions when applicable - Input of booking sheets and group reservations by rooming list. - Any changes, adds, deletes or room blocking for any group reservation. - Audit group files. - Maintain contact with meeting planners, sales, conference services, and any other necessary departments. - Understanding of group contracts. - Preparing and updating pickup report for sales team. - Attend all necessary meetings and pre-cons. - Maintain close working relationships with other departments.  

Duties & Responsibilities: Manage all aspects of front desk operations for assigned shift. Schedule employees to ensure proper coverage. Monitor performance and recommend/initiate corrective and/or disciplinary action, or other staffing/human resources-related actions in according with company policies and procedures. Alert management of potentially serious issues. Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions. Ensure guests receive prompt, professional attention and are greeted upon arrival. Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction. Communicate to staff any VIP, Priority Club, or special needs or requests and follow up on execution. Communicate and assist in achieving departmental guest satisfaction, revenue and profit goals and objectives. Manager labor costs and expenses within budget. Assist in managing hotel revenue generation & maximization through full utilization of company systems, business processes and specifications. Ensure procedures are followed for security of monies, credit and financial transactions, and guest security. Throughout shift conduct routine inspections of the front office and public areas to ensure the appearance of such areas reflects highly on the hotel, brand, and Company. Correct any deficiencies. Train appropriate staff on procedures for PBX to serve as a central communications point during emergency/crisis situations. Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts including Accounting, Revenue Management, Sales and Marketing, Catering, Food and Beverage, Housekeeping, and Maintenance. Will serve as manager on duty as required. Accountability: This job is responsible for managing front desk operations for a p.m. and/or weekend shift at a large, fairly complex full-service hotel with an extensive range of facilities and services and may include a large number of Priority Club Accounts and VIP and key guests. Typically supervises a shift of front office employees. 

We're looking for a detail-oriented, fast-acting Reservations Supervisor. In this role you will be required to answer telephone inquires in a friendly and courteous manner, employ sales techniques in order to secure and process reservations for guest accommodations in a timely manner consistent with Pyramid Hotels' high standards of quality. Supervise and train new employees. ESSENTIAL FUNCTIONS: � Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication. Listen to callers to understand inquiries and requests. Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. Promote Hotel's marketing programs. Assign reservations based on guest preferences and availability. Requires sitting for long periods of time in a confined space and in close proximity to other employees to continuously perform essential functions. � Read, retrieve, communicate and verify information including confirmation number to caller. Input and retrieve data with routine difficulty using a computer reservation system and utilizing codes for efficiency. Requires English writing skills in the event that the computer system is inaccessible and manual documentation of reservations is required. � Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Memorize and communicate applicable deposit and guarantee policies as requested. Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out. Other: Regular attendance in conformance with the standards, which may be established by Pyramid Hotels from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. Upon employment, all employees are required to fully comply with Pyramid Hotels rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the hotel. � Operate facsimile machine to send, receive, and log incoming transmissions. Notify guests of incoming faxes. � Use the photocopier to make copies of items as required. � Initiate reports and retrieve printed forms from computer printer. � Verify credit card authorizations for processing advance deposits. � Contacing Groups for reservation needs � Making Schedules � Verifying commissions on a daily basis. � Training new employees � Updating 10 day forecast � Supervising Agents � Assisting Front Office with group needs � Actively Participate in Group Pick up meetings

We are looking for a experienced Maintenance person, who is highly motivated, and detail oriented to join our team at a Maintenance Engineer!  This individual performs a variety of maintenance trade functions such as the installation, maintenance, or repair of equipment, HVAC, Painting, wall repair, tile work and upkeep of the preventative maintenance program of the resort/hotel.    You will be working closely with different members of our team, so you will need to be quick on your feet and have an engaging attitude. If you are a maintenance person who enjoys making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Performs general maintenance of building and facility mechanical, electrical, and plumbing systems. - Performs general electrical repairs on appliances, house wiring and air conditioning systems, switches, fixtures and motors. - Makes repairs on plumbing fixtures, piping, drains and sanitary systems. - Make repairs to woodwork, wall vinyl, doors and window, carpeting, etc. - Performs general mechanical maintenance on pumps, compressors, water heaters, automotive equipment, and other miscellaneous equipment. - Keeps records as required by company policy and procedures. Maintains logs on completed tasks. Prepares reports as requested by supervisors. Submits all requested reports/logs in a timely manner.

The Spa Supervisor will lead all operational aspects of the spa and fitness center to include the Spa Attendants.  They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Greeting clients as they enter the Spa - Providing clients with tours and information related to the Facility and its features. - Assist guests in preparing for their treatments - Coordinate with the therapists to provide timely services - Assisting guests will booking treatments, either by phone or in person and recording the transactions in the appropriate area.  - Thoroughly understand and adhere to proper credit, check cashing, and cash handling policies and procedures. - Maintain up-to-date knowledge of Spa services, products, and procedures - Develop and train the Spa Attendant team - Reporting any accidents or injuries to the Security Department. - Monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate.

We are looking for a highly motivated, and customer focused to join our team as a Golf Cart Attendant!  As a Golf Cart Attendant, you are responsible for ensuring guests have an enjoyable golf experience by greeting guests in a courteous and efficient manner, getting their golf bags setup on the carts and assisting with any requested needs.  They will be working closely with different members of our team, so they will need to be quick on your feet and have an engaging attitude. If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!  Your role: - Greet each guest (with a smile and warm welcome) when they arrive, and when they finish their round. - Promptly load/unload golfers bags from the Bag Drop, Bag room, and Guest Services area. No guest will carry his or her own bag. - Clean golf clubs as they come in from a round or practice. - Keep the Staging Area stocked with carts. - Maintain the Practice Range. - Follow the instruction of the Professional Staff during outings and tournaments. - Maintain a neat, clean work area at all times.

Essential Duties and Responsibilities: include the following. Other duties may be assigned. - Must monitor course GPS system for pace of play, problems and cart traffic violations using golf shop iPad or other mobile device and take corrective action immediately. - 100-yard zone responsible for the appearance of anything within 100 yard of you at all times. - Greet all players in a friendly manner while being sure that they are fully informed on the 1st tee of pace of play policies, course conditions, yardage markers, rest room locations and all other pertinent information - Make players aware of position on the golf course - Enforce golf rules as necessary in a diplomatic and tactful manner. - Contact the golf shop if any group cannot or will not speed up to adhere to pace policies. - Fix ball marks on greens - Rake sand bunkers - Repair divots - Pick up all trash

We are looking for a highly motivated and analytical individual with experience in creating and managing luxury catering events to join our team as Sales Manager. The Catering Manager is a key position that will be responsible for selling revenue generating catered events to include, but not limited to weddings, social, meetings & conference events with all relevant profit driving components. In addition, the position will detail, service, and plan for the success of these events with collaboration of key departments to achieve maximum profitability and guest satisfaction.  The successful candidate will be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team. Your Role: - You will oversee the coordination and successful execution of all programs/services contracted through the catering department. - You will help to rectify any deficiencies for improvement with respective operational departments and work especially closely with the banquets department. - You will work closely with the Sales teams to build relationships with area businesses, associations and SMERF entities to develop the social business segment to support the revenue goals of the resort. - You will coordinate and communicate with outside vendors to maximize relationships, profitability, performance, and service standards. - You will have a genuine internal drive that demonstrates consistent regard and dedication to guests and the organization by being engaged, interested, and productive. - You will maintain a working knowledge of the marketplace; actively and collaboratively assists in building the best practices necessary for the resort's success. - You will possess strong organizational skills and be detail-oriented in order to ensure cooperation and coordination with other departments/managers in the daily flow of our Resort's Operations.